北京招聘

Responsibilities:

1. Responsible for interfacing with customers, company sales and/or service representatives to handle a variety of pre-sales or post-sales functions (service repair or calibration etc.), to ensure complete customer satisfaction as well as to meet service/sales targets and quality operation metrics.
2. Develops, maintains and positions customer relationships; has the authority to substantially affect the relationship between the company and a customer from a financial or product standpoint.
3. Coordinates with various functions within the company to ensure customer requests are handled appropriately and in a timely manner, in compliance with company policy and government regulations.
4. Completes in-depth research and analysis of information to resolve complex customer issues and needs while utilizing multiple systems and various resources. Accurately enters service/sales quotes and orders and manages them through completion.
5. Proactively resolves customer order issues for Production, Scheduling, Shipping and Invoicing.
6. Prepares accurate documentation to meet customer, country, and/or financial requirements. May determine the validity of warranty claims with customers and have the ability to schedule repair resources if needed. Must have the ability to recognize and initiate add-on business opportunities.
7. Responds willingly to the demands of the moment and adapts easily to the rapidly changing business and cross culture environment.
8. Handle customer incoming calls about service/sales orders & basic technical support.
9. Comply with company’s policy and rules on business ethics.

Qualifications/Requirements:

1. A recognized College Degree 大学学历
2. Business knowledge on service and/or international and domestic business 了解维修和/或国际进出口及国内贸易
3. Minimum one year experience on sales order management or relevant 销售订单管理或相关经验
4. Good computer skills, Oracle experience preferred 良好的电脑技能, Oracle 经验优先
5. Detail/customer oriented and good time management客户优先, 良好的时间管理
6. Excellent telephone communication skills 电话沟通技巧
7. Fluent Korean, Chinese & English is must 韩国语及中英文优秀

泰克公司是促进计算机和通信一体化进程的主要厂商之一。几乎每次您在浏览网站、点击鼠标、使用手机通话或打开电视机时，都会接触到泰克的技术。泰克在各领域赢得了广泛的客户群，在许多以技术创新驰名的业界巨擘的设计中心、实验室以及通信网络之中，都有泰克的技术和产品。泰克推出的各种解决方案在过去这 70 年间，为许多人类重大进步提供了强有力的支持。 医疗、通信、移动、太空，我们的办事处遍布于 21 个国家和地区，致力于为即将创造未来的全球科学家、工程师和技术人员提供服务和支持。

我们思想远大。 我们热爱挑战。 我们崇尚创新。 我们勇于开拓新路，创造改变世界的技术。 您要加入我们吗？

公司地址：
【上海】
- 上海市长宁区福泉北路518号9座
- 上海市浦东新区川桥路1227号
中国大陆地区其他办公地点：北京、成都、西安、武汉、深圳