北京招聘

Responsibilities:

1. To monitor the operation team for data quality;

2. To coach the operation team towards to customer service excellence;

3. To work out SOP for entire export operational team in order to iron out the workflow;

4. Cross train the staffs to improve their skills and knowledge, service level and productivity;

5. Maintain the smooth relation with all carriers and service providers;

6. Handle the complaint case and offer proper solution to prevent the complaint;

7. Maintain and develop relation-ship with all clients in order to maximize the business opportunities;

Requirements:

1 College degree or above major in Logistics/International Trade/Business English or relevant;

2 At least 5 years sea operation experience in freight forwarder company; and of which more than 1 years in a managerial role.

3 Fluent in English ;

4 Excellent communication skills.

cargo-partner is a leading multinational freight forwarder and integrated logistics provider with a particular strength in international transport solutions. Based in Austria, cargo-partner is present in over 30 countries with more than 3000 employees and continues to grow and expand across the world.
Our employees are highly motivated professionals with diverse cultural backgrounds who share a common passion for their work, excellent communication skills and a strong entrepreneurial approach.
We offer an interesting career kick-start for talented people without experience as well as rewarding opportunities for accomplished logistics and business professionals. We believe in establishing long-term relationships with our partners and in the continuous development of our employees.

If you are looking for a challenging position in an innovative and dynamic international company, we want to get to know you!
Submit your application and CV via our online job portal today.