北京 [切换城市] 北京招聘北京客服及技术支持招聘北京售前/售后技术支持主管招聘

解决方案工程师-Service

格兰富(中国)投资有限公司

  • 公司规模:1000-5000人
  • 公司性质:外资(欧美)
  • 公司行业:机械/设备/重工

职位信息

  • 发布日期:2019-09-24
  • 工作地点:深圳
  • 招聘人数:1人
  • 工作经验:5-7年经验
  • 学历要求:本科
  • 职位月薪:1-1.5万/月
  • 职位类别:售前/售后技术支持工程师  售前/售后技术支持主管

职位描述

Overall Purpose of Job:

  

  • Jointly visit customer with service sales and conduct in-depth business focused discussion to understand customer pump application, system structure, customer business requirement; identify customer operational support need and relevant pain-points;

  • Interpret findings, customer expectations & requirements into technical requirements;

  • Clearly communicate & collaborate with service technical engineers to work out technical solution and develop competitive customer service solution proposal with clear customer value propositions and deliverables;

  • Present service solution proposal to customer in a persuasive manner (competitive value argumentation & business case) to enable customer buy-in;

  • Support service sales in commercial offering development, play smart in scoping and work with SBS manager in service solution costing & pricing;

  • Manage service sales funnel for responsible service offerings;

  • Cooperate with service marketing in developing service sales tools & relevant material preparation; actively support and get involved in service sales promotional activities;

  • In responsible service offerings, act as regional liaison to directly interface with global service BD team and peer application & solution experts from other global regional market;

  • Actively collect service market intelligence, understand the value chain of the business, smart positioning and support to develop optimal regional service business development strategy;

  • Plan, organize and implement relevant service solution training for area service team.

                    

属于service团队,负责全国范围内的售后解决方案支持

  1. 深入了解客户需求,出定制化的解决方案(Service offering

  2、技术培训等

 JOB PROFILE

  • Extensive pump application knowledge with sound capability in understanding technical insight

  • Familiar with the application of water supply systems or air conditioning system in commercial buildings; or familiar with water process in water supply/waste water treatment plant.

  • Deep understanding in service (service organization, standard, process etc.) & product category

  • Experienced in service solution support and high-level competence in service solution development, scoping, costing;

  • Consultative selling skill

  • Persuasive presentation & communication skill

  • Financial acumen

  • Experience in bidding operation & process

  • Good command of English

  • Team work & collaboration

  • Preferable major in mechanical & electrical engineering, heating and ventilation engineering, water engineering or environmental engineering, bachelor degree or above;

  • Willing to travel                       

  1. 本科学历优先,工科背景优先

  2. 3-5年相关行业售后技术支持工程师工作经验(暖通给排水方向,市政水务方向优先)

  3. 有服务解决方案经验优先

  4. 接受频繁出差


公司介绍

The Grundfos Group
Grundfos is the world’s leading manufacturer of energy efficiency and intelligent water solutions with an annual production of 17 million units, offices in more than 55 countries and over 19,000 employees worldwide. Our purpose is to pioneer solutions to the world’s water and climate challenges and improve the quality of life for people. We dare to do things that others cannot or dare not do. We believe innovation is not only a business opportunity, but an obligation. And what really matters to us is not short-term profit, but the impact we make. By becoming part of our united powerful team, you too can drive this change no matter your role.

Grundfos China
Grundfos China officially starts in 1995, has established 1 holding company, 2 sales companies (Shanghai and Chongqing), 2 concept stores, 22 offices, 2 production operations, Hong Kong SAR and one technical center. Employing the staff of around 1,600 and generating annual sales exceeding 3.2 billion RMB in 2018, as products are widely used in industry, building service and water utility.

联系方式

  • 公司地址:北京市海淀区科学院南路2号融科资讯中心C座北楼16层