北京招聘

Principal Accountabilities:

- Be responsible for complaint handled per requirements;

-  Work with local BU on complaint investigation;

 -  Monitor the actions from complaint investigation progress, and ensure the information transparent to local BU team and customers if necessary;

- Lead and/or support CAPAs triggered by customer complaints and follow up; 

- Continuously improve local BU and distributors quality sense, especially complaint reporting per given timeline; 

- Figure out complaint negative trends, and closely work with local BU, Technical Service Center and SBU to settle the issue at early phase;

 -   Be responsible for field corrective actions implementation per SBU’s requirements and China recall regulation requirements in a time manner; 

 -   Understand the nonconformance of the products in the field, escalate to SBU for potential field corrective actions, and implement field corrective actions.

 -   Be responsible for the quality system objectives and quality function strategies. 

-    Leverage Region/BU resources to build up MDT regulation compliance and practice models in device industry and support industry regulation development;

 -   Support and achieve all quality objectives;

 - Ad hoc tasks assigned by line manager.  

Experience:

-  Basic clinical/medical affairs knowledge;

-   3+ years directly healthcare industry or clinical/medical affairs related experience;

- HCP experience is a plus.

About Medtronic
Together Medtronic and Covidien are working to improve how healthcare addresses the needs of more people, in more ways and in more places around the world. As one company, we can accelerate and advance our ability to create meaningful innovations - but we will only succeed with the right people on our team. This is the ideal opportunity to join us, and be part of our commitment to the health of others.

We know the combined resources of Medtronic and Covidien will be transformative, creating new methodologies and new opportunities. Whatever your specialty or ambitions, you can make a difference at Medtronic – both in the lives of others and your career.

Medtronic is a $27.8b company with more than 85K employees in more than 160 countries.