(Sr) Field Application Service Specialist
威达优尔贸易(上海)有限公司
- 公司规模:150-500人
- 公司性质:外资(欧美)
- 公司行业:贸易/进出口
职位信息
- 发布日期:2019-09-21
- 工作地点:上海-浦东新区
- 招聘人数:1人
- 工作经验:5-7年经验
- 学历要求:本科
- 职位月薪:1-1.5万/月
- 职位类别:其他
职位描述
The Field Application Service Specialist is responsible for supporting internal and external customers in order to provide the product and technical support in terms of operations. He/She also serves as a lead to coordinate with vendors and global internal stakeholders to resolve issues and develop solutions. This role will focus on downstream/upstream process development and seminar with Avantor products.
MAJOR JOB DUTIES AND RESPONSIBILITIES (List in order of importance)
1. Coordinate and support regional application-specific field technical development for lab or biopharmaceutical projects specifically in the areas of chromatography, virus inactivation, filtration and formulations process. 2. Assist customers with product queries and applications troubleshooting including assisting with product selection decisions. Efficient and effective follow up of customer requests for information. 3. Responsible for presenting and delivering product training to internal and external customers. 4. Understands Avantor’s product offering and articulates a compelling technical rationale for the use of Avantor products used in Bioprocess manufacturing. 5. Understands the value drivers and technical requirements for customers. 6. To preserve and establish good relationship with internal stakeholders and provide assistance in any product and technical queries. 7. Support customers with technical expertise to qualify Avantor products during early project stages. 8. Keep abreast with latest regulatory and compliance within the lab and pharma industry. 9. Participate in the Company’s cross-functional organizational task force(s) if need be. 10. Travels to and works at customer's site and leads projects to enhance the performance of Avantor’s products. 11. Any other relevant tasks assigned by supervisor.
QUALIFICATIONS (Education/Training, Experience and Certifications)
1. BS or MS degree in Biochemistry, Biology or related disciplines. (MS is preferred in similar fields or equivalent combination of education, training and experience.) 2. +5 years working experience in the purification team of biopharmaceutical industry, scientific research institute, academic labs or related organizations.
职能类别:其他
公司介绍
联系方式
- 公司地址:朝阳区东三环中路20号 乐城中心