北京招聘

About us
Bottega Veneta has set a new standard for luxury since its birth in Vicenza in 1966. Inspired by Italian culture with a global outlook, the house is defined by a distinctly refined attitude. Bottega Veneta uses noble materials to create considered pieces that become part of their owner’s lives. The house embraces a core philosophy of style, innovation and luxury, applied to a full offer for women, men and home.

We are currently seeking a CRM Assistant who will report to the Retail Marketing Manager as part of our dynamic China team.

Your opportunity

You will face your next challenge with us and you will enjoy having lots of ownership, develop long term merchandising career development and goals.

How you will contribute

BUSINESS ANALYSIS

- collect the data of the guest's purchase behaviors to maximize and continually improve upon the return on investment of each consecutive initiative.

- Analyze the data of distribution channels, customers, products.

- Support the definition of objectives and measures for marketing and client-telling objectives.

DATA MANAGEMENT

- CRM system maintenance

- Minimizing duplications and data quality.

- Secure data entry standards.

- Manage correct data from disparate IT systems.

- Secure the safe usage of all confidential data.

TRAINING

- Check and translate WW training materials.

- Provide CRM related training to retail team and provide ongoing support.

- Onsite clienteling training to store sales.

SUPPORT FOR CLIENT ACTIVITIES PLANNING AND REPORTING

- Support CRM Manager in Segmentation of different clients and launch different campaign accordingly.

- Support CRM Manager in Catalogue campaign planning and execution.

- Creation of list views of target clients for marketing mail outs and activities.

- Creation of business reports and analysis for management and different departments.

Communication with Stores

- Communicate with store CRM Specialist or ambassador; to get first hand CRM related feedbacks, like client retention rate, etc.

- Go through client book with store sales to well understand clients

Other related ad-hoc projects and tasks

Who you are

2 years of experience in information-based CRM implementation environment

Operational luxury/fashion retail knowledge (sales, customer care, and marketing standards)

Collaborative team member

Goal-oriented project management

Close attention to detail, strong planning skills and an analytical approach

Strong working knowledge of Microsoft Excel and working knowledge of CRM software and business intelligence tools

Proficient in both written and oral English

Be able to accept the necessary travel arrangements

Why work with us?

This is an exciting opportunity to contribute to the Bottega Veneta philosophy of exceptional quality and to become part of a highly disciplined sales team that offers possibilities to learn and grow. Talent development is a managerial principle at Kering and we are committed to fostering internal mobility. Our common vision promotes leadership skills and helps every employee to reach their full potential in a stimulating and fulfilling workplace environment.

Kering is committed to building a diverse workforce. We believe diversity in all its forms – gender, age, nationality, culture, religious beliefs and sexual orientation – enriches the workplace. It opens up opportunities for people to express their talent, both individually and collectively and it helps foster our ability to adapt to a changing world. As an Equal Opportunity Employer we welcome and consider applications from all qualified candidates, regardless of their background.？

    在BOTTEGA VENETA，个性化及自信是每一位员工都信奉的工作哲学，我们热爱品牌的产品，并尽一切努力保护它。在这里，创新的想法及主张总是受到鼓励，员工可以享受在组织架构内的***自由，但需保持与品牌形象相符。 一致性、互相信任、合作、透明度是我们取得成功的重要因素。在承担企业社会责任、为品牌的未来深感自豪的同时，我们也致力于文化的传承，并积极保护来自意大利的传统。
    作为Kering集团旗下的一员，我们聚集了众多公平、诚信、乐观且富有创造力的员工。我们的目标，是吸引更多将上述品质视为最珍贵财富的优秀人才，并愿意持续努力，将品牌发展为真正的尊贵生活代表，从不妥协。在BOTTEGA VENETA，我们注重扶植创意，支持技能传授，致力于吸引、保留、发展职业人才。