北京招聘

SUMMARY

简述

Teleport is the sole and exclusive air cargo capacity manager for the AirAsia Group of airlines. AirAsia is Asia’s largest low-cost carrier group with over 250 aircraft in operations, comprising of 9 separate airlines across 6 countries (and growing). At Teleport we are excited to transform the way air cargo is managed, sold and transported in Southeast Asia because we believe air cargo is 30 years behind its time. We feel the industry thrives on a lack of transparency, and those that have the most information, win. you will be working with a team of 2-3 people and will be based out of our office in Shenzhen. You will be expected to be performing this role on a full-time basis. The role reports to the Head, Southern China on matters related to day-to-day operations. However, to ensure alignment in data integrity and management, the role will be receiving oversight and guidance from the Systems Support department in residing in HQ.

Teleport是亚洲航空集团旗下的***和专门的货运管理公司。亚洲航空是亚洲***的低成本航空集团公司，运营超过250架飞机，在6个国家有9个独立的航空公司。Teleport将在东南亚地区改变货运的管理、销售、运输方式，因为我们相信货运虽滞后客运30年，却在默默繁荣，我们掌握着最全的信息去争取成功。将全职带领2-3人的团队在深圳工作，并向中国南区经理汇报日常工作。同时，为了确保系统的运营与管理，该职位也要接受总部系统支持部门的监管和指导。

    

A DAY IN A LIFE

日常工作

As a start up, you can expect your days to be pretty varied. Multitasking is normal, and sometimes, your skills or natural talents will be leveraged to support other business priorities. That said, the bulk of your working hours should involve you having to:

作为一个初创企业，您所期望日子会有些不同。同时处理多任务会很常见，有时，您的技能或天赋会被用来支持其他业务。也就是说，您的大部分工作时间应该包括：

· Understand how cargo flows through the CTO across the various markets (they all differ) to have context on the gaps in the processes today 

· 了解目前不同地方的货站运营商的工作流程和操作

· Understand and document how data (+messaging) should flow to and from our CMS to the CTOs for all scenarios (bookings/execution/acceptance/buildup/departure/offload/arrival/breakdown/transshipment)

· 了解不同的场景下数据和信息的处理流程，如预订/执行/接受/汇总/离港/卸载/到达/分拆/运送

· Embed yourself with live customer scenarios to understand how the data gaps lead to customer pain points e.g. live tracking or re-planning

· 融入真实的客户场景，了解数据差异和客户关注点，例如实时跟踪和预先计划

· Analyze the existing data gaps between our CMS and CTOs today, that lead to incomplete data integrity, in particular, understand WHY they exist currently

· 分析货站运营商和货运管理系统数据间的差异，导致数据集成不完整的现有问题所在

· Understand the functionality of our CMS system, and troubleshoot the issues with the system

· 了解货运管理系统，并能系统排除故障

· Identify, discuss and propose enhancements to our CMS system provider on incremental improvements

· 识别，讨论，提供货运管理系统的改进方案，新增改进和优化

· Conduct training sessions or knowledge transfer to local staff to ensure systems utilisation

· 培训当地员工，确保相关系统知识的运用

· Invest the ime to understand and stay abreast of how our current processes (which continue to change and adapt) from various stakeholders from a big picture analysis and offer suggestions that the company can adopt for improvement in process

· 投入时间研读现有流程，并集各家所长的提出建设性改进建议

    

Skill

技能

· These are minimum-requirement skills and a ‘must-have’ for the role:

· 必须具备的基本技能

· Can speak and write English to an intermediate degree

· 能读写中等程度的英语

· Scalm, especially under pressure

· 保持压力条件下的冷静

· Is a fast thinker - solving problems on the go

· 思维敏捷，可以快速适应和解决问题

· Comfortable with Microsoft Excel and has used it in prior work

· 熟悉并使用微软办公系统

· Trustworthy, and reliable, and has references to back that up

· 人品可靠，值得信赖，有相关推荐

· Meticulous and displays high attention to detail but able to see the bigger picture of why we are doing things

· 谨慎，高度关注细节，能高瞻远瞩

· Hungry for the job 

· 对工作充满渴望

· Take pride in your work

· 对工作充满自豪

These are skills that are ‘nice-to-have’ and will make you stand-out in the job application:

其他让你脱颖而出的技能

· Puzzle lover, and problem solver;

· 喜欢问题，解决问题

· Are equally comfortable behind a computer;

喜欢和电脑打交道

· Detail oriented in identifying, tracking and resolving issues at multiple levels;

· 在不同层次中识别细节，跟踪和解决问题

· OCD to a certain level for details and data integrity;

· OCD，处理数据完整性

· Great communicator

· 沟通高手

QUALIFICATIONS & EXPERIENCE

资格和经验

· At least an undergraduate degree in Computer Science, or IT

· 本科以上学历，计算机专业或IT专业

· 0-2 years experience in a technical support role

· 有0-2年的技术支持工作经验

    

EQUAL OPPORTUNITY EMPLOYER

Teleport is an Equal Opportunity Employer. All qualified applicants will receive due consideration for employment regardless of race, colour, religion, disability, sex, age, ethnic or national origin, marital status, sexual orientation, gender identity or presentation, pregnancy or any other status protected by National Law.

机会平等的企业

Teleport是一个提供平等机会的公司，所有符合条件的申请人都将获得适合的就业考虑，无论其种族、肤色、宗教、残疾、性别、年龄、民族或国籍、婚姻状况、性取向、性别及表现、怀孕或受国家法律保护的任何其他身份。

亚洲航空是世界领先的低成本航空公司，拥有超过150个横跨亚太区的航线网络。2001年营业至今，亚航已承载超过5亿名乘客，并从最早只拥有两架客机，不断扩展至拥有超过200架客机。亚航在马来西亚、印尼、泰国、菲律宾、印度及日本都设有营运总部与完善且密集的航线网络，服务范围涵括亚洲、澳洲、中东及美国等，并以身为一家真正的东盟（Asean）航空公司为傲。从2009年至2019年，亚航已连续11年被Skytrax年度世界航空调查评选为世界***低成本航空公司。

AirAsia, the world’s leading low-cost carrier, services an extensive network of over 150 destinations across Asia Pacific. Since starting operations in 2001, AirAsia has carried more than 500 million guests and grown its fleet from just two aircraft to over 200. The airline is proud to be a truly Asean (Association of Southeast Asian Nations) airline with established operations based in Malaysia, Indonesia, Thailand and the Philippines as well as India and Japan, servicing a network stretching across Asia, Australia, the Middle East and the US. AirAsia has been named the World’s Best Low-Cost Airline at the annual Skytrax World Airline Awards 11 times in a row from 2009 to 2019.