BJ-Customer Support Specialist(Outsourcing) (职位编号:000758)
上海思百吉仪器系统有限公司
- 公司规模:1000-5000人
- 公司性质:外资(欧美)
- 公司行业:仪器仪表/工业自动化
职位信息
- 发布日期:2019-09-19
- 工作地点:北京-石景山区
- 招聘人数:1人
- 工作经验:2年经验
- 学历要求:本科
- 职位月薪:6-8千/月
- 职位类别:业务跟单
职位描述
1. Responsible for parts/service quotation & contract, negotiate contract details including legal T&C, price, lead time payment terms etc.
2. Responsible for customer order handling and shipment arrangement based on customer requirements and track logistic status to ensure timely order delivery
3. Order processing in SAP & Salesforce, ensure the data accuracy & efficiency
4. Coordinate with territory engineers to meet sales targets and improve the customer satisfaction
5. Data consolidation with monthly sales report
6. Billing document & AR chasing
7. Coordinate with cross functions to make sure the order going on smoothly but align with company policy
8. Complete other affairs assigned by customer support manager
任职资格:
Knowledge, Skills, and Requirements:
1. College degree or above.
2. ERP system experience, SAP & Salesforce experience is a plus
3. Willing to do customer service with pressure
4. Strong sense of ownership and urgency to achieve desired results
5. Excellent communications skills
6. Detail oriented and a quick learner
职能类别:业务跟单
公司介绍
Spectris is a leading supplier of productivity-enhancing instrumentation and controls. Our businesses are leaders in the markets they serve, with recognised brands and award-winning products.
What we do
We make highly-specialised measuring instruments and controls for some of the most technically demanding industrial applications. Our products and services aim to enhance customers’ productivity, yielding them clear benefits by helping them to work better, faster and more efficiently.
How we do it
Alongside our products, our people are key to our success and play an essential role in delivering our strategy, particularly in the development of new products, software and services and building relationships with customers. We encourage a culture of entrepreneurial initiative, underpinned by our values and Code of Business Ethics. We look for similar characteristics in the companies we acquire or partner with.
Our strategy
Our strategic objective is to deliver sustainable profitable growth for our shareholders by enhancing the productivity of our customers. This is focused not just on the supply of equipment but, increasingly, on the provision of innovative customer solutions, involving services, software and related activities.
联系方式
- 公司地址:上海市田州路99号新安大楼9号楼401室 (邮编:200233)