北京招聘

主要任务和职责:

• 按葡道的服务标准,为顾客提供一流的销售与服务
• 不论是在店内、电话、或是通过邮件,对客户都要以礼相待,为客户提供***品质的客户服务
• 为客户安排送货, 如联系快递, 搬运, 移动重达15公斤的酒盒
• 确保零售店每日正常运营,如处理客户订单, 协助物流部和财务部处理发货、收款等事宜
• 确保店内布置成列,没有缺失的品项或缺失的价格标签,价格标签应与品项对应无误,保持***的服务水准。
• 检查店内所有POS应均有价格标签并正确成列
• 检查所有用于销售的玻璃器皿/醒酒器是否光亮洁净
• 检查所有宣传手册,海报,其他营销产品和促销材料等是否摆放正确、整齐
• 确保所有地区的葡道门店干净整洁,呈现专业的形象。
• 提供文案支持,如在JDE系统中设置客户代码及录入订单
• 维护客户数据库,确保其完整,正确并及时更新
• 根据需要,针对客户关系管理及时制作自助品酒机的销售报告
• 维护库存,如及时将补货, 收货的情况录入JDE系统,确保实际库存和JDE系统中库存的一致性
• 协助零售店经理和副经理,在零售店内布置并举办活动
• 积极主动教授其他零售店销售助理如何使用葡道设备和系统,如自助品酒机,即时销货系统设备, JDE 系统;并主动向零售店经理提出有利于葡道进步的意见

                                                                        

要求:

• 服从上级的指示和要求,能按时按量完成领导布置的任务
• 上班时间穿着葡道制服
• 严守葡道门店的工作时间,并有很强的职业道德,能高效的完成日常工作
• 遵循《葡道员工守则》中所列出的规章制度
• 在工作中或出席其他代表公司形象的场合,时刻以葡道的利益为重

• 在工作中与同事保持良好关系,任何时候都尊重和对待所有同事

        

    

店铺运营时间：（做五休二，员工具体需要根据排班情况调整上班时间）

地址：武康路376号

• 周一休息，
• 周日，周二和周三，12点到晚上9点
• 周四，周五和周六，12点到晚上11点

    

Key Tasks and Responsibilities:

• Facilitate shop sales and service, constantly abiding with Pudao service standards
• Engage with customers with professional etiquette, when at the venue, on the phone, and via email.
• Organize wine delivery to customers, including organizing couriers, lifting, moving and carrying wine boxes up to 15kgs
• Ensure smooth daily operations, including customer order processing and fulfillment, liaising with logistics and finance for delivery and payment.
• Ensure shelf arrangement is correct, there are no missing SKU’s or missing price tags, price tag information is correct and matches the SKU
• Check all POS in the shop have prices and are displayed correctly
• Check All Glassware/Decanters for sale are polished and not dusty
• Check all pamphlets and booklets plus other marketing and promotional materials are displayed correctly and presented neatly.
• Ensure all areas of Pudao Venue are clean and presented in a professional, customer friendly way including, visual merchandising, cleaning, sweeping and dusting creating a customer friendly atmosphere.
• Conduct admin duties, including setting up customer codes in JDE and inputting daily orders into JDE.
• Issue fapiao’s to customers
• Maintain customer database ensure all information is complete, update and correct.
• Produce tasting machine sales reporting for CRM management in a timely manner as required.
• Maintain inventory including, stock ordering and replenishment, stock receiving and input into JDE, and stock taking to ensure stock matches JDE.
• Assist in the setting up and implementing of events in the venue as directed by the Venue Manager and Assistant Manager.
• Be proactive in training other Sales Assistants in all aspects of Pudao Wines equipment and systems including Tasting Machines, Point of Sale equipment, JDE procedures, and Fapiao equipment, and proactively provide input to managers about how to improve Pudao Wines venues.

                                                                    

General Requirements:

• Follow directions and intrusions from superiors and complete all assigned tasks in a timely manner.
• Dress Pudao’s uniform.
• Punctually follow the work schedule as outlined by the Venue manages, and be prepared for overtime as required.
• Follow guidelines as outlined in the Pudao Staff Handbook.

                    

· Act in the best interests of Pudao at all times both at work and in situations whereby you represent the company and its values.

• Maintain positive working relationship with colleagues and treat all colleagues with respect at all times.

        

    

Venue Operation hours: (5 working days per week, needs to take shift according to venue’s schedule plan)

    

Monday off

    

Tuesday, Wednesday & Sunday from 12pm till 9pm

    

Thursday, Friday & Saturday from 12pm till 11pm.

Summergate is a major player in the Greater China drinks market. Founded in 1999, Summergate is now owned by the Australian retail giant,Woolworths Group who owns over 3000 stores and over 20 thousand employees gloablly. Through 11 registered offices across Mainland China, and 2 affiliated offices in Hong Kong & Macau, Summergate exclusively represent over 100 brands from 19 of the world’s leading drinks producing countries.

As a business we’re excited about our future, and we want you to be an influential part of it. You will be part of a closely connected, innovative culture as integrity is at the heart of our decision making and we need our best people to drive us forward with passion, precision and ingenuity. As a team, we work with an entrepreneurial spirit and the highest respect for each other and our customers.


公司地址： 云南南路118号凯腾大厦3楼