北京招聘

Key Qualifications:

·       Expert user of MacOS and iOS, Apple Apps, and Apple hardware products

·       Minimum 3 years experience managing and deploying technology programs, preferably in storefront environments

·       Experience participating in systems quality testing, writing and executing test cases

·       Strong communication and problem-solving skills

·       Proficient in Excel/Numbers and Keynote applications

·       Experience with system networks - wired and wireless, a strong plus

·       Experience with content management and deployment systems or Mobile Device Management (MDM), a strong plus

·       Retail operations experiences a strong plus

Job Description:

Project management:

·       Manage 3-4 major content releases (per year) across all demo program lines of businesses (Mac, iOS, Watch etc) and the associated enabling systems and processes.

·       Participate in UAT (user acceptance testing) of new software systems and validate content releases prior to deployment.

Trouble-shooting management:

·       Design local test and use cases as needed.

·       Provide feedback and issue documentation for technical and operational troubleshooting under deployment timelines.

·       Address field technical support tickets and resolve Tier 2/3 issues.

·       Act as primary point of contact for any emerging recurring issues.  Escalate and track issues as needed.

Compliance:

·       Drive demo content and software compliance across all demo program lines of businesses (Mac, iOS, Watch etc.)  utilising existing systems and tools, as well as creating new processes as needed.

·       Leverage existing reporting tools to create ad hoc reports for specific programs.

Forecast and strategy:

·       Develop and implement communication strategy for field business partners and store staffs.

·       Address content and system launches, system training, instruction, escalation paths, and program timelines.

Communication:

·       Build and maintain strong customer, field, and cross functional relationships.

·       Work alongside WW Technology, BPR, shared services support teams and local DPM in-country counterparts.

睿远成立于2008年，作为 Salesforce 和 SAP 的卓越合作伙伴，一直是企业信息化领域的先行者和倡领者。2016年，睿远突破产品服务供应商的自我定位，向客户提供从发展战略、管理咨询到信息系统解决方案的完整服务。真正从“客户需要什么”、“为什么需要”的角度出发，帮助企业提高运营效率、降低成本、提高客户满意度、提升综合竞争力。
历时10年，睿远一直服务于国际500强、国内大型民企和新锐企业，拥有了行业良好的服务口碑。2017年，睿远再次扬帆起航，先后牵手各行业知名企业，发布了汽车、新零售、地产3大行业数字化经营解决方案，并成为这些企业的长期战略合作伙伴。未来，睿远将紧紧围绕客户需求进行有机衍生，为更多的企业提供更卓越的服务。