北京招聘

You will be working as a member of Cognizant AVM (Application Value Management) team which provide support and maintenance service to our leading finance customer. You will have opportunities to know not only the operation of big finance companies, but to learn latest application management technologies and solutions.

Roles & Responsibilities

• Provide L2 support on SAP FICO application production issues
• Examine and debug based on tickets/requests, take necessary remedy actions.
• Write resolution and complete documentation on the issues be resolved
• Coordinate with L1 and L3 team on overall problem resolving
• Coordinate with customer IT team on system upgrade and new deployments
• Provide suggestion on system/process improvement; work with team on process improvement and applying automation strategies.

Expected Experiences:

Ideal candidates should be

• More than 2 - 5 years’ experience in FICO implementations or operation/maintenance
• Familiar with SAP FICO functionalities, administration and configurations
• Familiar with PL/SQL or T-SQL. Experience with SQL Server is preferable.
• Basic business understanding on accounting
• Have flexibility to work in non-business hours for any urgencies
• Banking/finance experience is a plus

* Designation from junior to senior will be determined by the experience.

Skills Required:

• Good communication and client facing skills is mandatory;
• Strong analytical ability
• Experience of using ITSM Tools – ServiceNow / Remedy as a plus
• ITIL v3 Framework knowledge is a plus;
• Fluent English read and write is a must; capable to communicate in English is a plus;
• Proven application troubleshooting skills;
• Quick learner on new technologies

ABOUT COGNIZANT
Cognizant (NASDAQ-100: CTSH) is one of the world’s leading professional services companies, transforming clients’ business, operating and technology models for the digital era. Our unique industry-based, consultative approach helps clients envision, build and run more innovative and efficient businesses. Headquartered in the U.S., Cognizant is ranked 195 on the Fortune 500 and is consistently listed among the most admired companies in the world. Learn how Cognizant helps clients lead with digital or follow us @Cognizant.

高知特 —— Cognizant（NASDAQ-100：CTSH），是全球领先的信息技术专业服务公司，致力于帮助客户在数字时代打造新的商业模式、运营模式和技术模式。通过我们植根于不同行业、专业独到的咨询式服务，我们将帮助客户构想(Envision)和建造(Build)未来愿景，成就(Run)创新和高效的企业。高知特（Cognizant）总部位于美国，“财富” 美国500强企业中名列第195位，被评为全球最受赞赏的公司之一。欢迎访问公司主页了解更多有关高知特（Cognizant）的数字服务。