北京招聘

Do you know what people want and how they can get it? So do we.
You love helping clients harness the power of technology to help solve their business challenges.

About you
You see both the big picture and the small details that lead to successful solutions, and you know how to make them all work together. You’re passionate about software and how it can help some of the world’s leading companies move forward through innovation.

About the job
As a Customer Relationship Manager (CRM) Business Analysis Manager, you are responsible for identifying, developing and putting into practice the right CRM solutions. You give sound advice on project management, business process development and implementation to meet business objectives. You’re comfortable to give the guidance and training that helps users work with the latest systems and technologies confidently.

Day to day, you will:
- Work with your delivery teams and stakeholders to translate business requirements into CRM solutions
- Identify, design and configure CRM solutions, guiding senior client teams, users and IT colleagues
- Gather and take ownership of system requirements
- Direct functional requirements to your development and test teams
- Determine any patches and upgrades required to the CRM system
- Guide users on how to use CRM effectively
- Participate in sales activities as required.
- Travel as needed.

Your skills
You’re an excellent communicator who is comfortable sharing complex technical information to expert and non-expert colleagues and clients verbally and in writing. You probably have a Bachelor’s degree, preferably in Computer Science, Business Administration, Finance or Information Technology. You already have around five years of experience in business systems analysis, design or management, and at least three years of managing business and technical teams.

Your business skillset likely includes:
Excellent client management skills
Experience leading large complex technology projects
Experience managing global CRM teams and working with offshore teams
Excellence in communicating and presenting complex information to technical and non-technical stakeholders
Extensive experience with Microsoft Dynamics CRM
Thorough knowledge of CRM systems and putting business solutions into practice
You likely have at least 10 years of CRM experience and a Bachelor’s degree in a field such as information technology, business technology or engineering.

Avanade（埃维诺），成立于 2000 年，是由全球领先的IT咨询公司埃森哲(Accenture)和技术巨头微软(Microsoft)共同出资成立的合资企业。公司总部位于美国西雅图，运营分布于全球 20 多个国家，拥有超过 30,000 名专业人士。

Avanade 是全球领先的数字化创新和云服务领导者，通过人的力量和微软生态系统，为客户提供数字化服务，商业解决方案，和以设计为驱动的用户体验。

Avanade将丰富的行业及商业知识和先进的科技相结合，为客户创建和交付解决方案，帮助客户以及他们的客户实现价值。

Avanade于2009年正式进入中国，在北京，上海，大连，广州，深圳，香港均设立有办公室，为客户提供IT咨询解决方案服务。

公司网站：www.avanade.com
北京办公室地址：北京市朝阳区东三环中路1号环球金融中心办公楼西塔21层