Senior Services Program Manager(职位编号:1486067)
通用电气(中国)有限公司 GE China
- 公司规模:500-1000人
- 公司性质:外资(欧美)
- 公司行业:多元化业务集团公司 医疗设备/器械
职位信息
- 发布日期:2012-12-24
- 工作地点:北京
- 招聘人数:1
- 工作经验:三年以上
- 学历要求:本科
- 职位类别:项目经理/主管
职位描述
Business Segment
Aviation
About Us
At GE Aviation, we are imagination at work. Whether we’re manufacturing components for our GenX engines or driving innovation in fuel and noise reduction, the GE Aviation teams are dedicated to turning imaginative ideas into advances in aviation that solve some of the world’s toughest problems. Join us and you’ll find yourself in a dynamic environment where our ongoing, substantial investment in research and development keeps us moving forward and looking ahead. Here you’ll work collaboratively and across functions with the highest caliber talent, utilizing cutting-edge technology and processes. Whether it’s the next generation of ecomagination products or the future of aircraft engines, we’ve got the state-of-the-art resources to make those innovations a reality. If you’re passionate about aviation and looking for a career rich with challenges and unlimited opportunities for growth and advancement, then join GE in reengineering the sky through aviation innovations that will impact the globe for generations to come.
Role Summary/Purpose
Senior program manager Beijing, and local accounts. Responsible for management of employee training, skill sets and resources, unit business performance, provide technical support, process improvements to cross functional GE teams. The leader must be proficient as both a technical support engineer, and technical support representative. The leader ensures a compliant operation, effective escalation and issue resolution, and is responsible for HR functions; staffing and performance.
Essential Responsibilities
Functions as a field service engineer (FSE) designated as the primary GE on site manager assigned to a major customer account or group of accounts. Provide program leadership, technical direction, and assistance to the customer, user, and other GE field personnel in the operation, inspection, and repair of assigned product lines. Responsible for all GE products/programs, with assigned customer(s). Provide single point of contact to the customer, customer team, and all other GE stakeholders. Able to instruct on more than one GE product and is expected to develop required skill sets for assigned FSE’s. Provide experienced program management for major accounts, normally consisting of several GE product lines assigned to a major customer or sizable group of customers. Regarded as an “expert” in proper operation, maintenance, and trouble shooting of assigned product and ground support equipment. Review reported malfunctions and assist with fault analysis. Review effectiveness of maintenance actions to identify training needs and improve maintenance practices. Assist customer with fleet management to include workscope reviews, maintenance scheduling, and staggering workloads. Monitor test cell operations and RFI planning as required. Provide senior council regarding decisions affecting time in use, removals and overall fleet management. Apply analytical tools to assist the customer with root cause analysis, issue resolution and trend analysis. Assist the factory with data collection, timely reporting, insight to support performance analysis, and providing marketing/sales opportunities for assigned products, services and support. Instruct other FSE’s on correct use of the field service reporting system (FS connect). Instruct customer on the use of business tools for spare parts ordering, issue resolution, and provisioning. Lead and mentor on site team or off site group.
Qualifications/Requirements
Bachelor degree from an accredited university or college (with at least 4 years of experience in a field service or maintenance position).At least 5 additional years of experience with operations and maintenance of GE products.At least 3 years of experience in a supervisory or project management role.Willingness and ability to travel.
Desired Characteristics
Bachelor of science or engineering is preferredAirframe & power plant license preferredStrong oral and written communication skillsStrong interpersonal and leadership skillsDemonstrated proficiency in repair, trouble shooting, shop operations, and testing of assigned programs / hardwareAbility to make formal presentations to all audiencesKnow and interact with key GE stakeholders and functionsAble to work with all levels of maintenance, engineering, and managementProficiency on more than one GE product
公司介绍
GE公司的历史可追溯到托马斯?爱迪生,他于1878年创立了爱迪生电灯公司。1892年,爱迪生通用电气公司和汤姆森-休斯顿电气公司合并,成立了通用电气公司(GE)。GE是道 琼斯工业指数1896年设立以来唯一至今仍在指数榜上的公司。
2011年GE的年销售达1420亿美元。
GE现有6个产业部门,其中包括:航空、交通运输、医疗、能源、GE金融、家庭和商业解决方案。
GE (NYSE: GE) is Imagination at Work – an advanced global technology, service and finance company that is taking on the world’s toughest challenge. Widely recognized as the world’s largest multi-business company, GE excels in a variety of sectors including energy, oil and gas, water treatment, aviation, healthcare, transportation, lighting, appliances and finance. GE serves customers in more than 100 countries and employs more than 300,000 people worldwide. Jeffrey R. Immelt is Chairman of the Board and Chief Executive Officer of GE.
The company traces its beginnings to Thomas A. Edison, who established Edison Electric Light Company in 1878. In 1892, a merger of Edison General Electric Company and Thomson-Houston Electric Company created General Electric Company. GE is the only company listed in the Dow Jones Industrial Index today that was also included in the original index in 1896.
Total revenue of GE reached $142.0 billion in 2011.
GE is having six businesses including: Aviation, Transportation, Healthcare, Energy, GE Capital, Home and Business Solutions.
联系方式
- 公司网站:http://www.ge.com/
- 公司地址:华佗路1号
- 邮政编码:201103