机场客服主管
香港航空有限公司深圳代表处
- 公司规模:150-500人
- 公司性质:外企代表处
- 公司行业:航天/航空
职位信息
- 发布日期:2019-09-30
- 工作地点:北京-顺义区
- 招聘人数:1人
- 工作经验:3-4年经验
- 学历要求:本科
- 职位月薪:0.8-1.2万/月
- 职位类别:地勤人员
职位描述
Job Description(including but not limited to):
1.evaluate station staff performance
2.ensure flights are operated in safety manners
3.ensure good customer service is carried out on daily basis
4.coordinate with airport authorities, catering, crew hotel for various issue
5.ensure that decisions are made within established company standards
6.Pre-arrange and assist for concerned department from head office before & during their station audit trip
7.Ensure GHA compile with company standard when performing their pre-flight editing / seat control and post flight duties
8.Report to headquarter about stations performance and accountable to their staff’s performance
Competencies:
1.Tertiary education or equivalent, a Bachelor degree holder and CET-4 will be an advantage
2.Minimum 3 years airport services working experience. 1 year or above supervisory experience is preferred.
3.Able to work independently under high pressure
4.Customer-oriented with excellent communication and presentation skills
5.Fluency in English and local language (both written and oral) are required. Ability to communicate in Cantonese and Mandarin will be an advantage
6.Proficient in MS Excel, Word and Powerpoint
7.Willing to take shift duties
职能类别:地勤人员
公司介绍
及北美地區接近40個主要城市,更分別與85間及20間航空公司及多個合作夥伴簽訂聯
程及代碼共享協議。香港航空擁有全球最年輕的機隊之一,服務備受國際肯定,自2011年起榮 獲國際認可的Skytrax四星級評級。更多資訊, 請瀏覽www.hongkongairlines.com或Linkedin、 Twitter、Instagram、Facebook、新浪微博、 微信
等社交媒體 。
联系方式
- 公司地址:地址:span深南东路5016号京基100大厦A座17楼