IT Engineer IT支持
河北艾福亿维动力总成有限公司
- 公司性质：外资（欧美）
- 公司行业：汽车
职位信息
- 发布日期：2019-07-26
- 工作地点：北京-通州区
- 招聘人数：若干人
- 工作经验：5-7年经验
- 学历要求：大专
- 职位月薪：0.8-1.5万/月
- 职位类别：技术支持/维护工程师 网络管理(Helpdesk)
职位描述
Responsibilities:
? Possessing specialist knowledge of operating systems, applications and software；
? Providing technical support to end-user within the organization, and to external clients when required；
? Assisting with systems integrations；
? Managing ticketed query system and ensuring a comprehensive database of queries and resolutions is kept up to date；
? Maintaining and updating technical documents and procedures；
? Identifying and resolving technical issues；
? Managing coordination at a local and international level where required；
? Delivering regular and customized training to teams within the business；
? Preparing maintenance plans and upgrading schedules for the organization’s systems；
? Team communication;
? Ensure new users of an application have a smooth onboarding process.
Requirements:
? BS/MS degree in Computer Science, Engineering or a related subject;
? Intimate knowledge of an organisation’s computing operation system and MS office tools；
? Working Knowledge of IT Hardware and Software；
? Basic knowledge of Win servers and networking;
? Ability to learn and master employer-specific software;
? Good spoken and written English ability is a must.
职能类别： 技术支持/维护工程师 网络管理(Helpdesk)
公司介绍
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