北京招聘

Principal Duties and Responsibilities:

Provide and coordinate ground handling services.
Plan, organize, direct and control the quality of ground handling activities such as transportation, hotel accommodations, catering for all arrivals and departures, foreign and domestic.
Coordination of all airport agencies for flight arrivals and departures. Ensures proper documentation for arrivals and departures, foreign and domestic.
Comply with local laws and Company policies and procedures related to customer service standards, ramp, safety and security procedures.
Acts as technical expert when appropriate.
Manage department staff.
Coaching developing, and oversee Training personnel.
Provide daily, weekly and monthly production reports for accounting and Regional VP.
Prepare department budget, salary recommendations and performance appraisals.
Prepare and conduct annual performance reviews. Provide on-going feedback to personnel.
Attend Industry Trade Show Events and Industry related trainings as required.
Execute special projects as assigned by Management.


Knowledge and Skill Requirements

Education/Training: Bachelor Degree.
Work Experience: Above 5 years experience in Customer Service or Ground Handling operations. Prior experience working in an airport or Fixed Base Operation environment preferred.
Aviation background is preferred.
Software skills: MS Office (Excel/ Word) Intermediate Level.
Excellent written, verbal, analytical and interpersonal skills - must be able to speak and write in English.
Contact With Others: Significant internal and external customer contact.
Standing & walking: Requires standing and walking on concrete/asphalt surface.
Physical requirements: Must be able to push, pull and lift up to fifty pounds.
Able to communicate and work in high stress environments and maintain a professional attitude at all times.
Exhibit positive teamwork attributes; loyalty to the Company and fellow employees, a polished and professional appearance, a strong work ethic, and the willingness to embrace change with a positive attitude.

About Universal Aviation
How we became a trusted name in worldwide ground support

In 1959, Universal Weather and Aviation, Inc. founder Tom Evans was providing something that no one else in the world had thought of before. He was creating weather forecasts not for commercial aviation, but for business aviation as a time-saving convenience. It was the start of a company that would innovate and grow with the advent of more needs and new ideas. One such idea was rooted in a saying in aviation: Take-offs are optional. Landing is mandatory.

Tom Evans realized that business aviation operators were not getting what they needed on the ground, which was top-tier ground support. Crews and passengers had a need to hire ground handling services focused on business aviation. Unfortunately, in those early days, handling services were only provided by airline staff more focused on the airline than the business aviation operator. Thus, in the mid-’70s, we opened our first ground handling services in Mexico and Spain – a natural extension to the weather and coordination support we were already providing to our clients at the time.

Originally, it was a simple matter of providing people on the ground to greet and service aircraft. But, with time, more and more companies began using us for more than ground handling. This increased traffic created a need for us to build actual physical facilities for ground handling and maintenance.

Over the years, we continued to open more locations, and, in doing so, a model gradually developed for worldwide quality and consistency, including staffing all our locations with trained, uniformed, English-speaking agents.

Then, in the late 1990s, we organized the various Universal？ ground handling offices into a global network. Now, clients could plan their missions worldwide, not just location to location. Whether they were negotiating a deal, attending a business meeting, transporting a human organ or any other vital mission, there was no need to risk success on the capabilities of a third party. By partnering with Universal Aviation, they had control on the ground.

Today, we are a worldwide network of ground support locations that can provide you the global presence and regional expertise you can trust. Our mission is not only to provide safe and secure ground support, but also to facilitate requests with a sense of urgency, enthusiasm and genuine desire to provide service you and your passengers remember.

About Universal Weather and Aviation, Inc.

Universal Weather and Aviation, Inc. has been offering business aviation services for 50+ years, facilitating more than 3 million trip legs and providing consistency and quality service to operators traveling worldwide at 47 locations in 19 countries.

You can count on us for more than award-winning ground support. We understand what schedule changes really mean, and that surprises waste time, excuses are worthless, and “no” is never an answer.

Today, our clients know that when they use Universal, they have access to the experience and expertise for which Universal is recognized throughout the business aviation industry. It is ultimately the Universal name and promise that clients rely on.

As you plan your trip, consider the many ways our customized solutions can help ensure your success:

Universal Aviation？ Ground Support. A worldwide network of FBO and ground support locations specializing in regional/local expertise.
UVair？ Fuel Program. Competitive fuel rates, and the UVair fuel card, giving you worldwide acceptance, with no annual fee.
Trip Support Services. Comprehensive solutions or customized individual services vital for safe, successful trips.
Trip Tools. Innovative, do-it-yourself solutions, from online flight planning to aircraft data link.