北京 [切换城市] 北京招聘北京物流/仓储招聘北京货运代理招聘

Control Tower - Greater China - Team Leader

硕达(上海)国际货运有限公司

  • 公司规模:1000-5000人
  • 公司性质:外资(欧美)
  • 公司行业:交通/运输/物流

职位信息

  • 发布日期:2019-06-25
  • 工作地点:上海
  • 招聘人数:1人
  • 工作经验:无工作经验
  • 学历要求:招1人
  • 语言要求:不限
  • 职位类别:货运代理  订单处理员

职位描述

JOB PURPOSE ? 

To care and supervise the control tower team as a leader; identify and assess manpower and work with team to allocate the job properly; participate the recruitment and training; daily trouble shooting; ensure the quality of work and initiative necessary improvement and corrective plan to meet the KPI ?  Within the team to identify key origins or customers, acting a key and dedicated contact in the first place to coordinate with all relevant business parties including overseas networks, suppliers, customers, all china offices for a shipment and order organization by any means of international transportation but mainly seafreight and airfreight, ensuring a smooth shipment and order arrangement till its completion     


KEY JOB FUNCTIONS Strategy

: ?  With this new control tower team, lead the team to commit the quality and integrity of our nation-wide services to our networks and customers, develop it as our added value and core competence to drive our business growth Job Functions: ? 

Single Linkage between customer and operation as well as networks, ensure operation could well understand the requirement from customer and overseas network. ? 

Single Shipment coordinator from the time of placing booking and order till the shipment is loaded ? 

Delivery of excellent customer service through fast and accurate processing of orders, communication and coordinating with our origin offices and overseas networks to proceed with every single shipment. ? 

Follow and monitor the shipment status in a very close communication with operation team, keep updating shipment status to customer and overseas network till its completion                ? 

Monitor the shipment data quality   ? 

Prepare daily and monthly shipment report ? 

Lead the team and origins for SOP and KPI review ? 

Continuously optimize the working process in order to have good return in productivity and efficiency ? 

Improve the team stability by any means ? 

Care and supervisor the control tower team as a leader, identify and assess manpower and work with team to allocate the job properly ? 

Carry out regular meetings with customer and overseas networks Special Job Functions: ? 

Monitor and Supervision on project team performance ? 

Propose improvement actions according to operation experience ? 

Balance company benefits and customer demands    

SKILL LEVEL REQUIREMENTS ? 

  Bachelor degree or above, multinational logistics or freight forwarding company experience preferred; ? 

  Previous experience in customer service and operation; ? 

  Minimum 5 years’ experience in logistics or trading company ? 

  Possess good communication skills and influence skill, responsive and reactive. ? 

  Good written and verbal English; ? 

  Strong knowledge in sea/ air operation ? 

  Able to work under stress to meet tight deadline and handling multiple tasks ? 

  Maintain   good relationship with related parties, good communication to ensure smooth   shipment arrangement     

公司介绍

硕达国际货运(波洛莱物流)是一家综合性的运输和物流公司,是国际货运和物流领域的全球领导者。硕达国际货运(波洛莱物流)的长期股东为法国波洛莱集团。波洛莱集团成立于1822年,至今已有199年历史。通过不断适应客户变化的需求,硕达国际货运(波洛莱物流)凭借丰富的专业知识,已经成为一流的供应链合作伙伴,跻身全球运输和物流领域十强,并在非洲拥有业内最庞大的综合物流网络。硕达国际货运(波洛莱物流)的服务网络遍布107个国家,拥有609家办事处及20600名员工。硕达国际货运(波洛莱物流)提供五大领域的综合服务,包括多式联运、关务合规、合同物流、全球供应链及工业项目运输。硕达国际货运(波洛莱物流)自1994 年进入中国市场以来,为中国客户提供运输和物流解决方案,服务的客户行业包括香水和化妆品、服装、电信、高科技、石油和天然气、汽车和航空航天等领域。硕达国际货运(波洛莱物流)在中国 18 个城市设有 30 多个办事处,员工人数超过 1000 余名。硕达国际货运(波洛莱物流)在北京、上海、深圳和香港为客户提供设施齐全的仓库,并在主要港口、码头和工业区设有集装箱货运站。2016年,硕达国际货运(波洛莱物流)由SDV更名为硕达国际货运(波洛莱物流)。

联系方式

  • Email:miko.zhou@bollore.com
  • 公司地址:远洋广场1号天津远洋大厦3802室
  • 电话:13611969951