北京招聘

Principal Function岗位职能概述

1. Supervise the PC support team to provide excellent technical support service to end users;

2. First tier Infrastructure support for telephony, AV equipment, network, server and server room maintenance.

Principal Accountabilities职责描述

1. Common PC support and VIP support；

2. Manage PC support team member’s daily work；

3. AV support for video conference, auditorium and show room；

4. PC support service level retaining and service continuous improvement；

5. Documentation on both of IT operation policies and knowledge management；

6. Training and evaluating to PC Support team members；

7. Network, telephony and server first tier level operation and troubleshooting；

8. Asset management and access management. 

Competencies and Skills 素质和技能   

  

Essential Criteria 基本素质

1. Rich experience in providing end user IT support and VIP support；

2. Experience in Exchange, Intranet, AD Infrastructure and Windows standard services；

3. Knowledge of PC Hardware, Software and Windows OS (WinXP/Win7/2003/2008)；

4. Knowledge of Microsoft Office and other common software；

5. Telephony, network and server(Win server 2k8, 2k12) operation experience；

6. VC support, AV equipment and printer operation；

7. Excellent on team management and communication skill；

8. Basic English communication skill.

  

Preferred Criteria 优先条件

Master AD, Exchange. Project management.

  

Qualifications and Experiences 资格与经验

1. Academy/University graduate in Computer Science or related discipline；

2. At least 8 years PC support relevant experience；

3. Team management experience；

4. Good communication skill in both Chinese and English；

5. Open mind and active in attitude.

6. Infrastructure project would be a plus.    

华北利星行机械公司简介

    华北利星行机械是利星行全资子公司，从2001年开始成为卡特彼勒在中国东北、华北地区的唯一指定代理商，其主要代理区域覆盖了黑龙江省、吉林省、辽宁省、山西省、河北省、内蒙古自治区、北京市和天津市五省两市一区共约240万平方公里的业务面积。目前，华北利星行机械已在中国东北和华北地区建立了20多家分公司，并拥有当今世界一流的天津设备翻修中心，公司员工总数已超过1,000人。

    作为卡特彼勒的代理，华北利星行机械提供的产品涉及筑路机械、工程建设机械、矿山机械、采石机械与填埋设备、发动机、发电机组和不间断电源解决方案等；这些产品可应用于包括公路、铁路、港口、机场、水利水电、