北京招聘

ABOUT WORKING AT AGODA:

Agoda is one of the world’s largest online hotel and accommodation booking platforms. Founded in 2005 and now a Booking Holdings company, Agoda offers travelers a fast, easy way to book their holiday accommodation from over 1 million properties in almost every country on earth.

Agoda has been growing at an exceptional rate and has a network of over 1 million accommodation options worldwide and employs over 3,700 professionals from 70 nationalities in locations around the globe. Having established itself as the dominant Online Travel Agency in Asia, it is now growing its presence in Europe and the USA.

In every department, Agoda provides an environment rich with creativity, collaboration, and experimentation, and the tools to work faster and smarter than almost anyone in the online travel agency market. Our people are some of the most passionate people in the travel industry, and it is this passion that has allowed us to grow so quickly and create a best in class service for our hotel partners.

Come join our global team at Agoda, where you will have the opportunity to contribute to the success of the company and make a difference!

Roles & Responsibilities:

    

• Provide Day-to-day support for existing partners, as a first point of contact for inquiries and troubleshooting the partners facing problem.
• Assist with regular payment confirmation, validation , reconciliation and disputed booking diagnose.
• Basic Account management : on-going operational support and bridge between partner and our regional support team (performance, reporting, promotions, solutions)
• Provide cross-department support during major campaigns, include but not limited to Hotel selection, Promotion material preparation and content display and pricing check
• Frequent communication within the organization at all levels, with headquarter and regional team on distribution related tasks, including but not limited to market updates, operational milestones, campaign reports, commission payment, fund collection, etc.
• Proactively support on identify and qualify new leads and new partnership type opportunities

Location: 

Beijing or Shanghai

    

Qualification:

1. Detail oriented and willing to dig to find root cause for problem solving
2. Strong ownership and good communication skills
3. Good at Excel, with basic data collection and analysis, be data sensitive
4. Fast learner and team player
5. Experience:  3 years or above, MNC and Travel Industry preferred
6. English: Fluent

Competencies/Skills:

• Excellent problem solving skills
• Strong numerical and analytical skills
• Strong interpersonal skills (externally and internally)
• Ability to communicate value proposition to potential partners
• Adaptable to new technologies, quick learner
• Professional “get it done” attitude and work ethic
• Strong attention to detail
• Highly disciplined work habits
• Energetic and driven personality
• Adapts well to and is energized by change
• Creative and Innovative

Agoda.com is a leading Asia-based, online travel accommodation company that specializes in securing the best accommodations at the lowest prices for travelers. Agoda.com is part of Booking Holdings, Inc. (Nasdaq:BKNG). Agoda.com’s network includes more than 1,000,000 accommodations worldwide. The multinational staff of nearly 4,000 professionals, located throughout the world, provides a first-rate reservation service in 45 languages that uniquely combines local knowledge and local connections to provide the best deals to both business and leisure travelers.

Website: https://careersatagoda.com/