Job Description

Position: Manager, Operations

Department: Operations

Scope

Manage and lead the Operations functions in China in support to the management team to achieve the targeted results

Job Responsibilities

Operations & Planning

• Develop, announce and manage local business and sales processes/guidelines
• Develop, review the business model with management and evaluate improvement plans, especially on territory definition and named account guidelines
• Various cross-functional operation & planning initiatives including

？ Sales operation

？ Compensation planning

？ Performance tracking Development of strategies for Operations team

• Generate and perform close-loop analysis and reports for regular reviews and planning purposes
• Implement country level Operations initiatives, lead and manage virtual / matrix and remote teams on corporate projects and their roll out

Sales Productivity Program Management

• Drive communications on identifying solutions on the identified processes
• Develop value propositions and communicate with executive management, field sales and other functional teams to gain sponsorship on adoption
• Identify business needs, collect enhancement requirements, usage/adoption feedback for future releases preparation
• Manage the year-end process

Sales Force Development

• Engage with China Region Sales Force Development team and develop quarterly training plans
• Communicate with field sales, technical, leadership team on training needs and status
• Rollout training deliverables, collect field feedback for continuous improvements

Global / Strategic / Major Account Planning

• Facilitate the Strategic Account Planning process for Major Accounts
• Communicate and leverage adequate resources for best practices sharing while support and enhance the learning process for account teams
• Coordinate with Global Account Managers to identify emerging technologies and business solutions opportunities for demand generation purposes

Skills required

l Typically requires 10+ years work experience, a BS/BA in Sales, Marketing, Finance, or Operations-related field

l Must be a strong business leader who has demonstrated extensive operational expertise, business vision, process development, cross-functional consultative execution and strong ability to work cross functionally within a fast paced hi-tech , multicultural work environment.

Ideally the right candidate will have

l Demonstrated skills involving participation in phases of the entire product/sales life cycle, systems/process improvement and development, program/project management

l Demonstrated evidence of experience with best practice process requirements. Must have demonstrated evidence of excellent leadership skills within a matrix environment

l Experience in remote management leadership by using superior oral and written communication / influencing skills

l Strong program management expertise required with responsibilities for multiple, broad based initiatives worldwide

l Ability to execute worldwide projects and follow through to completion in a deadline emphasized environment

l Flexibility in a rapidly changing environment and the ability to multitask effectively is required

l Strong interpersonal skills and ability to build working relationships with peers and executives among various sales, Customer Service, IT, marketing, business units

l Ability to clearly communicate complex technical or business issues

l Strong presentation, negotiation, and decision-making skills

l Should have the ability to understand and connect how processes use and create data; and apply basic data integrity concepts

l Uses expertise and creativity for innovative recommendations and solutions

l Attention to detail with focus on accuracy and completeness

About the company

Based on Internet-based 3.0 concept, Trekiz is the holding company of an online travel transaction services platform (smart platform). Supported by new business models, Trekiz is building an innovative, highly integrated "one stop" Internet transaction platform, on which we provide users a full range of personalized travel, destination, and activity arrangements services. The founders of Trekiz have an international perspective to become the new leader of Internet 3.0 era of commercial services all over the world. At present, the company has been incorporated in BVI, Hong Kong and Beijing, and is about to complete the registration of the Wholly Foreign Owned Enterprise (WOFE) in Beijing soon.

Compensation:

l Cash salary: negotiable

l Stock-option: eligible for employee stock-option pool

我们正在组建一个基于互联网3.0概念的在线旅游交易服务平台（聪明平台）。定位于建立完全创新、高度整合的“一站式”互联网技术平台，我们采用全新的业务模式，实现下游旅游者全方位的个性化行程、目的地活动安排。我们拥有优秀的、具有国际视野的创始人团队，立志成为全球互联网3.0时代的商业服务新领域的领导者。公司2011年1，成立不到1年的时候，获得了红鲱鱼全球100强的荣誉。
网站： www.trekiz.com

Based on Internet-based 3.0 concept, Trekiz is the holding company of an online travel transaction services platform (smart platform). Supported by new business models, Trekiz is building an innovative, highly integrated "one stop" Internet transaction platform, on which we provide users a full range of personalized travel, destination, and activity arrangements services. The founders of Trekiz have an international perspective to become the new leader of Internet 3.0 era of commercial services all over the world. At present, the company has been incorporated in BVI, Hong Kong and Beijing.