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全国营运发展经理

屈臣氏个人用品商店有限公司

  • 公司规模:10000人以上
  • 公司性质:外资(欧美)
  • 公司行业:批发/零售

职位信息

  • 发布日期:2019-09-27
  • 工作地点:广州-越秀区
  • 招聘人数:1人
  • 工作经验:5-7年经验
  • 学历要求:招1人
  • 语言要求:不限
  • 职位月薪:1.5-2万/月
  • 职位类别:营运经理  专业顾问

职位描述

- Work with Operations team and Functional teams to identify, recommend, and lead the development of store initiatives to improve the store productivity and customer service quality.

- Manage national projects as needed to “Simplify the store process, Improve the customer experience” in a sustainable and scalable way.

- Oversee the regular updates and release of SOP (Standard Operation Procedure)

- Constantly review all processes and procedures to reduce complexity and improve store productivity.

- Drive continuously improvement of operating process and system.

- Oversee the user management (function requirement needs / feedbacks) of store related systems, including but not limited to Retalix, RSIM, KMS and related reporting system.

- Evaluate the efficiency improvement and project effectiveness

- 与运营团队和职能团队合作,制定、推荐和领导改进项目-改善店铺员工的主动性计划的, 以提高店铺的生产力和客户服务质量;

- 按需求管理全国性项目,以可持续和可扩展的方式 "简化商店流程, 改善客户体验"

- 统筹日常操作标准和SOP (标准操作过程) 的定期更新和发布;

- 持续优化所有流程和过程, 以降低复杂性并提高店铺生产力;

- 推动运营流程和系统的持续改进;

- 统筹店铺相关系统的用户管理 (功能需求需求/反馈), 包括但不限于 RetalixRSIMKMS 和相关报告系统;

- 评估效率的提高和项目的有效性。

任职要求:

- Team & People Management

- Set performance targets and development plan with direct reports

- Generate a high level of collaboration and communication with stake holders and all departments

- Periodic and ad-hoc management information on KPIs and budgets

- Plan on spending, forecast costs and delegate numbers as required to meet the needs of the business

- 有一定的团队和人员管理经验;

- 能以现有的报表制定业绩目标和发展计划;

- 能与公司管理层和所有部门建立高水平的协作和沟通;

- 关键绩效指标和预算的管理能力和对突发事件的处理能力;

- 根据需要规划支出、预测成本和委派人数, 以满足业务需求。

- Drive and motivated

- Excellent communicator

- Adaptable/flexible - able to multi task

- Ability to work in a fast paced and challenging environment


职能类别:营运经理专业顾问

公司介绍

关于屈臣氏
屈臣氏为屈臣氏集团旗下一旗舰品牌,业务遍布14个亚洲及欧洲市场,经营超过7,800家店铺,其中超过1,500家提供专业药房服务。屈臣氏一直致力于通过为顾客提供个性化的咨询与建议,配以傲视同侪的多元化产品种类,令顾客每天都能LOOK GOOD, FEEL GREAT。
屈臣氏在中国内地490多个城市拥有超过4,000家店铺和逾6,500万名会员,是国内为大众所熟知的保健及美妆产品零售连锁店。屈臣氏在质量与创新方面建立了相当声誉,为顾客奉上令人惊喜不断和物超所值的购物环境,从而赢得顾客高度信赖。

关于屈臣氏集团
屈臣氏集团于1841年在香港创立,现已发展成全球知名的国际保健美容零售商,在27个市场经营超过15,800家商店。每年,超过五十三亿名顾客在我们全球12个零售品牌所开设的实体店铺以及电子商店上购物。
屈臣氏集团是跨国综合企业长江和记实业有限公司的成员。长江和记业务遍及超过五十个国家及地区,经营港口及相关服务、零售、基建、能源以及电讯等五项核心业务。
有关屈臣氏集团及旗下品牌资料,详情请浏览www.aswatson.com。

About Watsons
Watsons is Asia’s leading health and beauty retailer, currently operating over 7,800 stores and more than 1,500 pharmacies in 14 Asian and European markets. With years of experience and accomplishments, Watsons has long been outshining in the industry.
Watsons operates more than 4,000 stores in over 490 cities in Mainland China, with over 65 million members, making Watsons a well-known health & beauty retailer in China. Watsons has built its success and reputation on quality and innovation, offering enjoyable shopping environment and great value-for-money to its customers, winning the trust of the consumers.
As a dedicated brand in the health and beauty industry, Watsons provides customers with personalized advice and counseling on top of its wide product range, making customers LOOK GOOD, FEEL GREAT every day. Watsons is a well-received pharmacy/drugstore brand in Asia, and in Europe, it is also a widely recognized health and beauty retailer in Ukraine. With 30 years of experience in health and beauty industry in China, Watsons is committed to providing customers and the industry with more superior, professional and quality service.
Watsons is the flagship health and beauty brand of A.S. Watson Group. Please visit www.aswatson.com for more in-depth information about A.S. Watson Group and its brands.

About A.S. Watson Group
Established in Hong Kong in 1841, A.S. Watson Group is a world-renowned international health and beauty retailer in Asia and Europe with over 15,800 stores in 27 markets. Each year, over 5.3 billion customers and members shop with our 12 retail brands, both in stores and online.

A.S. Watson Group is also a member of the world-renowned multinational conglomerate CK Hutchison has five core businesses - ports and related services, retail, infrastructure, energy and telecommunications with operations in over 50 countries and regions.

Please visit www.aswatson.com for more in-depth information about A.S. Watson Group and its brands. You may also stay in touch with us via our digital presence (eCommerce, social media, mobile app & more).

联系方式

  • 公司地址:广东省广州市越秀区东风东路761号丽丰中心18楼 (邮编:510600)