北京 [切换城市] 北京招聘

客户服务主任/主管

北京环洋经典科技有限公司

  • 公司规模:1000-5000人
  • 公司性质:合资
  • 公司行业:家居/室内设计/装潢

职位信息

  • 发布日期:2019-11-28
  • 工作地点:上海-普陀区
  • 招聘人数:若干人
  • 工作经验:3-4年经验
  • 学历要求:大专
  • 职位月薪:0.8-1.2万/月
  • 职位类别:客服主管

职位描述

主要职责:

1、项目执行:执行并完成品牌负责人下达的项目需求指令;

2、品牌资料整理:负责品牌内部文件、合同资料的整理与保管,建立客户及项目资料库,协助品牌负责人完成<<品牌手册>>;

3、新项目立项发起人:新项目系统立项的发起人及项目实施过程中各种费用报销的初审;

4、订单管理:协助品牌负责人业务接单及设计,报价,制作,安装,完工验收,售后维修,回款等全过程的跟进并维护客户合作关系,提高客户满意度;

5、应收应付款异常上报:应收应付款异常情况的越级上报;

6、数据统计上报:按照部门规定审核完成各类数据的统计及上报。

任职要求:

1、3年以上客户服务工作经验,有国外留学经验最好,有相近行业工作经验;

2、有团队合作精神及较强的亲和力,爱好文体活动;

3、英语熟练优先。

职能类别:客服主管

公司介绍

环洋经典成立于1996年,是中国最早专业从事零售空间业务的公司,目前发展成为覆盖高端零售行业的集团企业。在上海、北京、天津、成都设有服务机构及生产工厂,现旗下拥有北京环洋建筑、上海环洋文化、上海环洋展柜、北京环洋科技、天津环洋展柜等十余家子公司。多年来,环洋经典专注于提供一站式零售空间解决方案,实现客户品牌价值的提升,为终端消费者营造美好的购物体验。服务链涵盖零售品牌战略咨询、零售空间设计、展柜制造与工程安装以及全国范围的维修维护服务。产品及服务涵盖全球十多个国家和地区,全面打造零售专柜、专卖店、品牌形象店、旗舰店等各类商业零售终端形象。20多年的积累,成为了客户长期依赖的合作伙伴。
我们与国际知名建筑设计事务所凯里森合资成立凯里森(中国),融合了世界级团队的专业背景及环洋经典二十余年本土运作的市场经验,服务于全球各高端零售品牌。本着“创造价值,卓越服务,持续改善”的企业核心价值观,环洋经典将继续致力于“为客户提升品牌价值,为消费者营造美好的购物体验”,成为领先的零售空间解决方案供应商。

General Introduction
Founded in 1996, Haya Retail Solutions is one of the earliest chinese companies that are specialized in retail environment. At present, we have developed into a group enterprise covering the high-end retail industry. With offices and manufacturing facilities strategically set up in Shanghai, Beijing, and Chengdu. Now we have more than 10 subsidiaries including Beijing Haya Architecture, Shanghai Haya Culture, Shanghai Haya Manufactory, Beijing Haya Science and Technology and Tianjin Haya Manufactory. Haya Retail is committed to client's success by enhancing clients’ brand value, improving consumer's shopping experience, and by providing an one-stop-shop solution to the clients’retail environment needs. Haya Retail's offering include retail store brand strategy, retail design service, fixtures and displays manufacturing and installation, store fit-out, commercial interior construction, project management, and nationwide repair and maintenance services. Haya Retail designs and builds retail counters, high-end boutiques, specialty stores, flagship stores, interiors of department stores and shopping malls.Through the accumulation of more than 20 years, we have became reliable partner of our customers .
Leveraging the strength of Callison's expertise in retail design arena,which is Internationally renowned architectural design firm,HAYA Retail Solutions is able to provide world class store brand strategy services, retail design services, fixtures and displays manufacturing and installation, store fit-out, commercial interior construction, project management, and nationwide repair and maintenance services to the high end retail market.
Adhering to the core value of “Value creation, continuous improvement and outstanding performance”, Haya Retail will continue to be an integral part of target client's brand activation strategy, and to become an outstanding solutions provider to the retail environment.

联系方式

  • 公司地址:地址:span上海市嘉定区宝安公路4735号