Client Engagement Manager (FMCG Industry) ID42432
广州尼尔森市场研究有限公司
- 公司规模:1000-5000人
- 公司性质:合资(欧美)
- 公司行业:专业服务(咨询、人力资源、财会)
职位信息
- 发布日期:2019-09-17
- 工作地点:广州
- 招聘人数:若干人
- 工作经验:3-4年经验
- 学历要求:招若干人
- 语言要求:不限
- 职位类别:市场分析/调研人员
职位描述
THE POSITION
Serve Key Account to ensure high quality delivery of service to the responsible clients, assist team leader to achieve the company’s financial objectives and other operational performance indicators
ACCOUNTABILITIES
Client Servicing
Make sure client service standards is implemented and enhance as client expectations, and continue to evolve and change in the market place
Drive client satisfaction by providing insights and actionable recommendations during presentations or business reviews
Be responsible to expand our scope of influence with clients across a wider range of products and with greater depth of involvement
Build and maintain ongoing relationships with the identified key persons within client organization
Finance Management
With team leader’s guidance and support, contribute to overall team by generating revenue
Functional / Technical
-Maintain an accurate and up-to- date knowledge on research techniques and applications
-Provide value-added analyses and respond to special requests
-Manage data quality issues by overseeing data inquiry process
-Recommend improvements in work processes within area of responsibility
People Management
-Able to establish effective relationships with internal partners; interacting with others in a way that promotes openness and trust and gives them confidence in one's intentions.
-Contribute to the development and implementation of training plans to ensure that associates are able to grow and demonstrate mastery of required competencies in their jobs and deliver desired performance levels
-Help to establish a strong team environment focused on exceeding internal and external client requirements
Key Competencies
-Strong analytical, problem solving and project management skills
-Excellent communication skills to translate complex concepts into concise yet informative messaging-Influencing and leading
-Strong Interpersonal skills, highly motived, strong orientation toward client needs
-Ability to handle pressure, juggle multiple tasks simultaneously, and work well with a diverse customer base and various internal teams
-Ability to collaborate within a team
#LI-CHN
职能类别:市场分析/调研人员
公司介绍
联系方式
- 公司地址:地址:span越秀区