北京 [切换城市] 北京招聘

Sales Support Specialist/销售支持专员

卡特彼勒(中国)投资有限公司上海分公司

  • 公司规模:1000-5000人
  • 公司性质:外资(欧美)
  • 公司行业:机械/设备/重工

职位信息

  • 发布日期:2019-04-26
  • 工作地点:上海
  • 招聘人数:1人
  • 工作经验:无工作经验
  • 学历要求:招1人
  • 语言要求:不限
  • 职位月薪:1-1.2万/月
  • 职位类别:客服专员/助理  销售行政专员

职位描述

JOB DUTIES:

  • Prepare service offer against an enquiry
  • Create job code in AX system for every new service order
  • Collect various costs spent at service activities
  • Collect various support material, such as customer purchase order, service report and etc.
  • Close the job code in time when the work (project) has been completed.
  • Figure out the service price according to various cost, labor cost or customer service agreement.
  • Prepare service invoices in AX system
  • Send the invoice with all supporting material to the customer in time
  • Tracing the payment with customers via various communication tools
  • Doing the export compliance screen survey on request, submitting quarterly export screening recorders and save the files in the relative folds.
  • In charge of customs clearance application for import goods used for product support team
  • Processing warranty parts order in AX system, which includes but not limited to order parts at parts team in Cat Motoren, pay the bill and issue an invoice to the warranty team in Cat Motoren.
  • Primary responsibilities include hard copies filing and e-documents in the sever which belongs to the team;
  • The team or supervisor reviews work closely as it is being completed.  Impacts key quality goals including Customer Satisfaction, Process Quality, etc. 


BACKGROUND/EXPERIENCE:  This position requires a college or university degree majored in accounting, international trade or mechanical Engineering. Incumbents need 5 years working experience or above at a similar post, knowledgeable at AX dynamistic system application will be a preferable. Incumbents require good human relations, English writing and listening skills and need to develop a cooperative work relationship with others inside and outside the department. Excellent communication skills and good teamwork sprit are required.


公司介绍

卡特彼勒是世界上***的土方工程机械和建筑机械的生产商,也是全世界柴油机、天然气发动机和工业用燃气涡轮机的主要供应商。

在大中华区,卡特彼勒为区内持续的经济增长和发展提供了产品和技术。迈向 21 世纪,我们的参与和承诺更坚定不移。

为了加大投资力度和发展业务,卡特彼勒(中国)投资有限公司于 1996 年在北京成立。今天,卡特彼勒在中国投资建立了 11 家生产企业,制造液压挖掘机、压实机、柴油发动机、履带行走装置、铸件、动力平地机、履带式推土机、轮式装载机、再造的工程机械零部件以及电力发电机组。

卡特彼勒(中国)投资有限公司已在中国建立了办事处,培训和产品服务中心,为日益增长的设备用户提供及时周到的服务。由 5 个代理商组成的经销服务网络为各行各业提供适用的机器和设备,并给予综合性售后服务,使用户在作业中取得更高的经济效益。

卡特彼勒承诺,以领先的优势,为世界各地致力参与基础建设、资源的开发和运输的设备用户,提供物有所值的机器,发动机产品和售后服务。

我们将与合作伙伴及用户一起,在大中华区建设未来!


如果您想查看所有卡特彼勒职位,请点击以下链接并可进行在线申请:
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If you would like to view all of Caterpillar openings, please click below link and you could also apply any position through below link:
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联系方式

  • Email:ChinaCareer05@cat.com
  • 公司地址:延安西路1319号