北京招聘

Vacancy Announcement

U.S. Mission: China

Announcement Number: Beijing-2019-036

Position Title: Telephone Operator (IPC) (N55-605-017)

Opening Period: April19, 2019 – May 3, 2019

Series/Grade: LE-605-4

Salary: FSN-4 RMB 99,356 p.a.

USEFM is FP-AA USD 25,871p.a.

Actual salary will be determined by Washington D.C.

For More Info: Human Resources Office

American Embassy Beijing, China

No.55 An Jia Lou, Beijing 100600

Email: USEmbassyBJHR@state.gov

Website: https://china.usembassy-china.org.cn/

Who May Apply: All Interested Applicants / All Sources

Security Clearance Required: Local Security Certification

Duration Appointment: Indefinite, subject to successful completion of probationary period

Marketing Statement: We encourage you to read and understand the Eight (8) Qualities of Overseas Employees before you apply.

Summary: The U.S. Mission in Beijing is seeking an eligible and qualified applicant for the position of Telephone Operator.

Work schedule: Full Time (40 hours per week)

Start date: Candidate must be able to begin working within a reasonable period of time after receipt of agency authorization and/or clearances/certifications or their candidacy may end.

Supervisory Position: No

Duties: The Telephone Operator operates the telephone Private Branch Exchange (PBX) console and a computer based automated directory system. Duties are routine difficulty limited to accuracy and speed of routing incoming and outgoing calls. The Telephone Operator serves as a receptionist at the Embassy visitor entrance contact sponsoring office.

Qualifications and Evaluations

Education: Completion of high school is required.

Requirements:

EXPERIENCE: Two (2) years of clerical work experience in an English speaking environment is required, and answering calls or phone operation or serving as a receptionist should be one of the major duties.

JOB KNOWLEDGE: Must have a basic knowledge of agency policies, procedures and practices involved in telephone switchboard operation.

Evaluations:

LANGUAGE: Level III (Good Working Knowledge) speaking/reading/writing in English is required. (This will be tested.)

Level III (Good Working Knowledge) (Fluent) speaking/reading/writing in Chinese is required.

SKILLS AND ABILITIES: Must be flexible, have a polite demeanor and have ability to deal with all callers and to work under pressure is required. Must have knowledge and use of telephone switchboard and message taking/relaying. Ability to juggle multiple tasks simultaneously. Exercise of judgment when performing additional duties and interacting with government officials. Must be able to work 24x7 rotating shift schedules, and basic computer skills are required.

Qualifications: All applicants under consideration will be required to pass medical and security certifications.

EQUAL EMPLOYMENT OPPORTUNITY (EEO): The U.S. Mission provides equal opportunity and fair and equitable treatment in employment to all people without regard to race, color, religion, sex, national origin, age, disability, political affiliation, marital status, or sexual orientation.

All applicants must have the required work and/or residency permits to be eligible for consideration.

Other information:

HIRING PREFERENCE SELECTION PROCESS: Applicants in the following hiring preference categories are extended a hiring preference in the order listed below. Therefore, it is essential that these applicants accurately describe their status on the application. Failure to do so may result in a determination that the applicant is not eligible for a hiring preference.

HIRING PREFERENCE ORDER:

(1) AEFM / USEFM who is a preference-eligible U.S. Veteran*

(2) AEFM / USEFM

(3) FS on LWOP and CS with reemployment rights **

* IMPORTANT: Applicants who claim status as a preference-eligible U.S. Veteran must submit a copy of their most recent DD-214 (“Certificate of Release or Discharge from Active Duty”), equivalent documentation, or certification. A “certification” is any written document from the armed forces that certifies the service member is expected to be discharged or released from active duty service in the armed forces under honorable conditions within 120 days after the certification is submitted by the applicant. The certification letter should be on letterhead of the appropriate military branch of the service and contain (1) the military service dates including the expected discharge or release date; and (2) the character of service. Acceptable documentation must be submitted in order for the preference to be given.

** This level of preference applies to all Foreign Service employees on LWOP and CS with re-employment rights back to their agency or bureau.

For more information (i.e., what is an EFM, USEFM, AEFM, MOH, etc?) and for additional employment considerations, please visit the following link: https://careers.state.gov/downloads/files/definitions-for-va

How to Apply: Applicants must submit the following documents to be considered:

1. Universal Application for Employment (UAE) (Form DS-174); and

2. Any additional documentation that supports or addresses the requirements listed above (e.g. transcripts, degrees, etc.)

WHERE TO APPLY:

SUBMIT APPLICATION TO

Human Resources Office

American Embassy Beijing, China

No.55 An Jia Lou, Beijing 100600

Email: USEmbassyBJHR@state.gov

(Please specify the position title in the subject line.)

What to Expect Next: Applicants who are invited to take a language or skills test, or who are selected for an interview will be contacted via email.

For further information: the complete position description listing all of the duties, responsibilities, required qualifications, etc. may be obtained by contacting the Human Resources office.

Thank you for your application and your interest in working at the U.S. Mission in China.

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