北京招聘

Position Description:

Global Business and Document Services (GBDS) is the corporation's primary print production and distribution unit for JPMorgan Chase. GBDS consists primarily of two departments, Print and Mailing services.

GBDS seeks Mail Receipt and Distribution Specialist who will work as part of a team focused on the various disciplines that support the management in China.

Mail Receipt and Distribution specialist will report to location Operations Supervisor. He / She will be the point of contact for smooth functioning of Mail & Distribution services in Beijing and ensure proper records are maintained as per job aids. This role will work in partnership with Operations Supervisor to ensure global strategies, processes and procedures are implemented and adopted. He / She will work with location supervisor to ensure all standard operating procedures and corporate policies are in place for these functions.

Position Responsibilities

• Support implementation of operational objectives, programs, policies and initiatives, liaising and coordinating with Regional Mail Team and Location Managers to ensure successful roll out
• Responding to all mail/courier related enquiries via calls or emails.
• Sorting, collection, processing and delivery of all incoming and outgoing mail and courier items
• Deliver and pick-up incoming and outgoing mail shipments to and from respective department’s mail coops placed on the floors
• RSA token intake and shipping
• Maintain service log for all mail related activities
• Business information reporting
• Production of usage statistics and cost allocation supporting for invoice settlement
• A thorough understanding of Mail & Messenger services and tools/applications
• Engaging with contracted vendors to ensure the service and equipment in good quality .
• To maintain a cleanliness working areas.
• Support location Operations Supervisor/Team Leader in the adherence and completion of Standard Operating Procedures.
• Fulfill ad hoc duties to support the LOB as required by GBDS.
• Assist the print and scan operations as required

Baseline Knowledge, Characteristics, and Qualifications:

• A minimum of two years Mail & Messenger operations experience and knowledge of best practices in this area
• Self-starter that can use initiatives and strategic thinker and can work independently with minimal supervision
• Strong PC skills with experience in Microsoft applications is essential
• Relationship management skills demonstrating a diplomatic and open approach to clients
• Good presentation and communication skills in both written and oral
• Flexible approach to ensure staff/services coverage, supporting changes to process/volumes or demands placed on the service; flexible to work on shift as required
• Excellent time management and organization skill with the ability to multi-task.

J. P. Morgan is a leading global financial services firm. We are committed to deliver the best financial services solutions through our lines of business: Investment Bank, Asset Management and Treasury and Securities Services. Today, we serve one of the largest client franchises in the world, including many of the most prominent corporate, institutional and government clients. J. P. Morgan is part of JPMorgan Chase & Co., a leading global financial services firm with assets of over $2.0 trillion and operations in more than 60 countries.