北京招聘

THE POSITION

Serve Key Account to ensure high quality delivery of service to the responsible clients, assist team leader to achieve the company’s financial objectives and other operational performance indicators.

 

ACCOUNTABILITIES

·         Client Servicing

1.    Make sure client service standard is implemented and enhance as client expectations, and continue to evolve and change in the market place

2.    Drive client satisfaction by providing insights and actionable recommendations during presentations or business reviews

3.    Be responsible to expand our scope of influence with clients across a wider range of products and with greater depth of involvement

4.    Build and maintain ongoing relationships with the identified key persons within client organization

·         Finance Management

With team leader’s guidance and support, contribute to overall team by generating revenue

·         Functional / Technical

1.    Maintain an accurate and up-to- date knowledge on research techniques and applications

2.    Provide value-added analyses and respond to special requests

3.    Manage data quality issues by overseeing data inquiry process

4.    Recommend improvements in work processes within area of responsibility

·         People Management

1.    Able to establish effective relationships with internal partners; interacting with others in a way that promotes openness and trust and gives them confidence in one's intentions.

2.    Contribute to the development and implementation of training plans to ensure that associates are able to grow and demonstrate mastery of required competencies in their jobs and deliver desired performance levels

3.    Help to establish a strong team environment focused on exceeding internal and external client requirements

·         Key Competencies

1.    Strong analytical, problem solving and project management skills

2.    Excellent communication skills to translate complex concepts into concise yet informative messaging-Influencing and leading

3.    Strong Interpersonal skills, highly motived, strong orientation toward client needs

4.    Ability to handle pressure, juggle multiple tasks simultaneously, and work well with a diverse customer base and various internal teams

5.    Ability to collaborate within a team

6.    With retail environment knowledge is essential

#LI-CHN

Nielsen Holdings plc (NYSE: NLSN) is a global measurement and data analytics company that provides the most complete and trusted view available of consumers and markets worldwide. Our approach marries proprietary Nielsen data with other data sources to help clients around the world understand what’s happening now, what’s happening next, and how to best act on this knowledge. For more than 90 years Nielsen has provided data and analytics based on scientific rigor and innovation, continually developing new ways to answer the most important questions facing the media, advertising, retail and fast-moving consumer goods industries. An S&P 500 company, Nielsen has operations in over 100 countries, covering more than 90% of the world’s population. For more information, visit ***************.