Manager, Client Engagement(CBP) ID38167
广州尼尔森市场研究有限公司
- 公司规模:1000-5000人
- 公司性质:合资(欧美)
- 公司行业:专业服务(咨询、人力资源、财会)
职位信息
- 发布日期:2019-04-22
- 工作地点:上海
- 招聘人数:若干人
- 工作经验:3-4年经验
- 学历要求:招若干人
- 语言要求:不限
- 职位类别:其他
职位描述
Revenue Growth and Retention
· Identify biz opportunity
· X-sell new RMS services
· Upsell existing ones
· Lead the sales process
· Conduct internal briefing to consolidate feedback and align proposal structure assemble proposal
· Make final pricing decision
· Prepare proposal/ send proposal
· Get client feedback
Client Engagement
· Account Planning
· Understand and evaluate client priorities, budget & plan (Joint ownership with CBP for CBP clients)
· Complete a/c plan (Joint ownership with CBPs for CBP clients)
· Conduct review of a/c to track progress"
· Engage clients at all levels
· Lead T2T engagement [for Non CBP clients]
· Generate solid industry/x-category insights for T2T engagement
· Drive internal / external thought leadership
BAU Service Delivery
· Client Confirmation to After Sales
· Arrange kick off meeting, confirm clients’ requirements
· Work with CD to ensure data tells a meaningful client story, by providing right context, look at data through client lens
· Manage client challenges - higher order, strategic involvement
· Training/orientation on new product & services (including for CD)
Commercial Activities
· OP Planning
· OP with aligned business potential (with CBP + CD)
· OP with aligned targets before OP process with CBP & CD)
· Pipeline management, Billing & Invoicing, Cash Collection (Suggested to be part of CD: Shweta)
· Contract Management
KPIs
· %Penetration of Practice solutions in client portfolio
· %growth vs LY One Nielsen
· %compression on Core Business
· %realized COLA and PE
· #of Unpurchased Categories (even Adhoc)
· #LI-CHN
职能类别: 其他
公司介绍
联系方式
- 公司地址:地址:span越秀区