北京招聘

The Business

Our Health and Benefits business helps our clients control soaring health and welfare plan costs, improve health outcomes and promote employee engagement through broad-based, state-of-the-art interventions.  We provide solutions encompassing creative plan design, vendor evaluation and management, pricing and funding strategies, data analytics, valuation support, legal compliance and governance strategies.  We also provide Specialty consulting services including clinical/health management program design, pharmacy solutions, disability/absence management strategies and claims audit services.  Product based solutions such as our pharmacy purchasing coalition round out our broad-based suite of offerings.

The Role

We are looking for a role to provide the day to day administration service to our Flexible Benefits Clients. This role needs to be able to understand the clients’ needs from our client implementation team and work closely with our consultants and clients directly in daily operation. You should be sensitive about data and details oriented. You have a lot of opportunities to communicate with our clients which mainly refer to the HR team and the employees of our clients, so you should be a good listener and then a good problem solver. This is a team lead / senior administration role, which means you should be able to deliver independently and also be capable to review and coach the junior staff in the team.  Responsibilities: Responsible for providing day-to-day benefits administration services to handle routine activities including but not limited to: data cleaning and reviewing, reports generating, system operating Respond to flex clients’ inquiries based on the Service Level Agreement Involve in administrative process improvement projects Understand system process and support the user acceptance testing Review the junior benefit administrator's daily work to ensure the satisfied quality Support business team to agree with client on the on-going service scope and timeline in new or renewal plan projects Proactively communicate with internal support groups and external contacts

The Requirements

Bachelor’s degree or above, preferably majoring in HR, Insurance or Information Management 5+ years of relevant working experience. Experience in the Financials, Human Resources or Benefits domain areas is preferred, but not required Strong verbal and written communication skills in Mandarin, English. Fluent in Cantonese is a plus Good customer service sense Details oriented and highly sensitive to data, the solid EXCEL skill is a must Ability to prioritize, meet tight deadlines, and handle multiple tasks under pressure Capabilities to deliver independently with reliable performance Commit to quality and continuous improvement A robust team player with mature customer servicing skills  

韦莱韬悦（NASDAQ：WLTW）是一家领先的全球性咨询、保险经纪和解决方案公司，帮助世界各地的客户把风险变成增长机遇。韦莱韬悦成立于1828年，目前拥有 43,000 名员工，向140多个国家提供服务。我们设计和提供完善的解决方案来管理风险、培育人才、实现利益***化及增强资本的力量，让组织与个人得到有力保障，并日益发展壮大。我们以独到眼光洞察人才、资产与理念之间的重要交集－这是推动经营绩效增长的动态公式。与您携手，激发潜能。

Willis Towers Watson (NASDAQ: WLTW ) is a leading global advisory, broking and solutions company that helps clients around the world turn risk into a path for growth. With roots dating to 1828, Willis Towers Watson has more than 43,000 employees and services clients in more than 140 countries and territories. We design and deliver solutions that manage risk, optimize benefits, cultivate talent, and expand the power of capital to protect and strengthen institutions and individuals. Our unique perspective allows us to see the critical intersections between talent, assets and ideas — the dynamic formula that drives business performance. Together, we unlock potential.