北京招聘

You will be responsible for preventing loss or damage to company assets by detecting, reporting and resolving matters in the area of safety, inventory shortage, cash handling and theft, and for providing customer service as per Company standards.

你的目标是保护品牌、公司和所有门店的资产。你会负责在安全方面通过监测、报告和解决问题来预防公司资产的损耗和损坏，盘存短耗，现金处理和盗窃行为，以及根据公司的标准来为顾客提供服务。

RESPONSIBILITIES:

• Carry out effective and regular sales floor patrols to deter perpetrators and reassure customers and staff
• 实施有效和常规的门店巡逻来阻止犯罪，使顾客放心
• Efficiently maintain all security related documentation and implement security procedures as directed by the regional APP team or APP Manager or Supervisor
• APP团队、APP经理或主管的指示，有效地维护所有文件的安全和实施安全程序
• Conduct initial enquiries into in-store irregularities as directed by the store management team or APP regional or management team
• 门店管理团队、地区APP或管理团队的指示，对店内发生的非常规的行为进行初步的询问
• Maintain the highest standard of access control to Company premises and undertake key-holding duties involving locking and unlocking Company premises and responding to out of hours call-outs
• 入办公室的许可权保持一个最高的标准并且承担持有钥匙的职责，包括办公室的上锁和开启以及随时回应下班后的电话呼叫
• Be fully conversant with Company Health and Safety Policy and procedures and report any apparent breaches for rectification and be fully conversant with procedures relating to suspect packages and bomb threats
• 熟悉公司卫生和安全的相关政策，并对所有明显违反相关规定的情况进行及时的报告纠错，同时也深刻熟悉有关可疑包裹和炸弹威胁的处理程序
• Administer first aid as required if trained, or be aware of the identity of store first aiders and their whereabouts at all
• 过相关训练的情况下，在需要时进行第一时间的急救，或知晓门店急救人员的身份并掌握他们的行踪
• Conduct inspections relating to Health and Safety, fire, physical security and such other matters as may be directed by the store or APP management team
• 门店或APP管理团队的指示进行有关卫生和安全，消防，人身安全和诸如此类的其他事项的检查
• Continually strive to identify weaknesses in security systems and draw any weaknesses to the attention of the APP management team
• 努力发现安全系统中的问题并就这些问题上报，引起APP管理团队的注意
• Maintain the highest standard of security in respect of goods entering and leaving the store, during the day and night deliveries. Monitor all security systems, responding efficiently to any suspicious activity, alarm activation or malfunctions
• 天和晚上交接货物时，对货物的进出保持最高安全标准。监控所有安全系统，对任何可疑的活动和警铃的警报和故障作出及时敏锐的反映
• Monitor the activities of cleaning staff and ensure no stock is taken out with the rubbish, either inadvertently or otherwise
• 清洁人员的活动和确保库存货品不会随垃圾被带出仓库，无论是无意的还是其他情况
• Ensure that the position of stock in the store prevents theft by customers and the Company procedures on security in relation to theft/pilferage are adhered to
• 店铺库存的位置免于被盗，并坚持公司关于防盗防窃的安全程序
• Participate in stock takes outside of normal working hours to ensure a smooth operation at all times
• 参与正常工作时间内的货物带出，来确保门店的平稳运营
• Be available to work weekends and public holidays and adapt shift patterns as required. Night cover will also be required for some APP roles where the site has 24 hour access to carry out night duties when necessary either due to security or maintenance requirements
• 接受在周末和节日进行工作，按照相关安排适应轮班制。当有必要的安全和维护要求出现时，对于某些24小时运营所必须的夜间工作，部分APP职位也需要承担夜班工作
• Embody all aspects of the “Burberry Experience” by delivering excellent customer service and displaying brand values whilst carrying out your role. Assist the sales team in enhancing the customer experience by ensuring that all customers are greeted and directed round the store
• 你的职位传递卓越的顾客服务和品牌价值，由此从各方面体现出“Burberry体验”。通过确保欢迎和指引每一位顾客，协助销售团队加强顾客体验
• Be involved and contribute in team meetings, communicating effectively with staff, management and customers
• 参与团队会议并在会议中作出自己的贡献，与其他员工、管理层和顾客进行有效沟通
• Create a positive image of oneself and the Company at all times, maintaining the highest standards of grooming, courtesy, professionalism and personal conduct in accordance with the Burberry values
• 为自己和公司树立良好形象，并且按照Burberry价值观以最高标准维护自己的仪表，礼节，专业性和个人行为
• Carry out any other duties related to Asset and Profit Protection as directed by management

根据管理承担其他有关资产利润保护的职责

PERSONAL PROFILE:

• Excellent communication skills

杰出的沟通技巧

• Team player

具有团队精神

• Ability to work in highly pressurised environments

有能力在高压的环境里工作

• Approachable

有亲切感

• Honest and reliable

诚实可靠

• Passion for customer service

热情地为顾客服务

• Proven previous security experience preferably within a retail or service sector environment

有一定的保全工作经验，优先考虑零售或服务行业

• Valid SIA license

有效的SIA执照

• Desirable: Fluent spoken knowledge of another language

优先：流利的第二语言

• Desirable: First Aid trained

优先：简单的急救训练

Burberry is an iconic British brand synonymous with innovation and craftsmanship. Based in London under the direction of CCO Christopher Bailey, the brand has a global reputation for pioneering design and fabrics.　Established in 1856 by British inventor Thomas Burberry, the brand has a history of innovation and discovery. Burberry has become defined by its authentic outerwear heritage and the iconic trench coat.Today, the brand operates over 450 stores, employs nearly 10,000 staff in 31 countries worldwide with 92 different nationalities. Burberry is a FTSE 100 company with annual sales of over £1.5billion.　 The business is driven by design, marketing and retail-led strategies with a digital focus and a global reach. With a very clear vision and a distinctive set of values, Burberry consistently stays ahead of trends. By exploring unique brand innovations such as Burberry Acoustic, Art of the Trench and fully immersive runway shows, Burberry continues to connect heritage with cutting-edge technology and digital media. Burberry currently has over 14 million followers on Facebook, over 1.3 million followers on Twitter and has had more than 17 million video views on the Burberry YouTube channel.

Burberry是以创新和工艺为代名词的英国标志性品牌。总部位于伦敦，品牌因为其开拓性的设计和面料享誉全球。品牌由英国创始人Thomas Burberry在1856年成立，拥有一段充满创新和发现的历史。Burberry已经被定义为真正的外衣传承和标志性的风衣。如今，品牌已经经营了超过450家店铺，在全球31个国家92个地区拥有将近10,000名员工。Burberry是FTSE100 中的一员，年销售额超过15亿英镑。公司业务是通过数码科技和全球影响力由设计、市场营销和零售战略共同引导的。在一个非常清晰的愿景和独特价值的确立下，Burberry始终保持领先趋势的地位。通过探索独特的品牌创新如Burberry音乐，“风衣的艺术”网站和完全身临其境的时装秀，Burberry继续连接着传统与前沿技术和数字媒体。Burberry 目前在Facebook已经拥有超过140万的追随者，在Twitter拥有超过130万的追随者，在Burberry YouTube 频道中已经有超过1700万次的视频点击率。