北京招聘

  

Key responsibilities:

  

Probe Store (consumables)

  

• Process Probe orders (customer contact, order entry, shipping, billing, accounts receivable)

• Follow up with customers for payment

• Maintain Probe Stock to ensure fast shipping time

• Update web site with new probe offerings, pricing, and promotions

• Work with manager on conference, internet, and other Probe marketing campaigns

• Target marketing to customers by application

• Provide Probe order/sales report to Senior Admin and Management

• Provide feedback to marketing/management on probe sales and request trends

• Report to Managers any current or foreseen problems with supply and delivery

Service Admin Sales and Support

                      

• Work with service team to promote extended warranty and service/support package options

• Contact customers before end of warranty to inform warranty expiration and promote extended warranty service/support packages

• Confirm and maintain warranty expiration calendar

• Assist Admin with spare parts inventory management

        

Marketing

  

• Work with marketing on consumables, accessories, and upgrade promotion campaigns

• Assist with in-house training logistics: send out invitation letter, book hotels, certificate printing, etc..

• Technical Workshop on-site support

• Manage AR marketing materials: brochures, popups, gifts

        

General

  

• Maintain and develop knowledge of assigned products and their common applications, undertaking appropriate training where necessary.

• Perform work safely at all times, maintaining an up to date knowledge of health & safety requirements and operating in accordance with health and safety at work legislation.

• Participate in training and development activities as required.

• Undertake any other tasks or responsibilities in line with the scope and level of responsibility of the post, which might reasonably be required.

Main working relationships

            

• Reports to the senior sales administrator.

• Works closely with sales team, service team, and management.

• In addition to the above described duties, the post holder may be requested to perform other related duties.

      

Person Specification – Essential requirements unless stated

Education / Qualifications

  (Professional / Management)

• Degree desirable
• Fluent spoken and written English.

Professional Skills/ Abilities

Experience of developing and implementing streamlined administrative processes.

• Good PC skills. Proficiency in the Microsoft packages is essential; experience in CRM would be valuable.

• Work experience in an international company desirable.

  

Personal Qualities:

  

• Adaptable, able to flex to needs of customers, team and the business

• Proactive. self-starter, completes activities with minimal support. Initiates actions to develop new and better ways of working, using past experience and any mistakes as positive opportunities for improvement.

• Customer focused. Adept at balancing OI and distributor demands in meeting the ultimate customers needs effectively

• "Can do" attitude – Decisive, able to work around issues to deliver performance

• Superior communication and interpersonal skills to engage with and manage through people.

• Strong analytical & negotiation skills..

• Rounded in approach – sees bigger picture as well as own priorities and needs

• Must be prepared to travel (up to 20%-25% of time)
  

牛津仪器科技（上海）有限公司隶属于英国牛津仪器集团。
牛津仪器1959年创建于英国牛津，是英国伦敦证交所的上市公司，为工业和科研客户提供分析设备、半导体设备、超导磁体、超低温设备等高科技解决方案及相关服务和支持。
在六十多年的发展过程中，牛津仪器公司凭借自身的科研优势、出色的技术管理和产品服务为全球科技发展做出了贡献。
目前牛津仪器现已成为科学仪器领域的跨国集团公司，生产基地、销售服务网络和客户遍及一百多个国家和地区。
牛津仪器始终关注和支持着中国的发展，其产品于40年前就进入了中国市场，目前在上海设有销售、研发和全国售后服务中心 ，在北京、广州设有办事处，旨在为广大中国用户提供及时、有效的服务。
为了进一步支持中国科研的发展，2013年牛津仪器设立了“马丁·伍德爵士中国奖”，迄今已举办四届，共有十位物理研究领域的年轻科学家获奖。牛津仪器先后在中国多所知名院校设立了“明日之星奖学金”，以鼓励在纳米科学领域有创新科研成果的优秀硕士或博士生。