CRM Senior Consultant(职位编号：S_D-0533418)
国际商业机器中国有限公司(IBM)
- 公司行业：计算机软件
职位信息
- 发布日期：2012-11-09
- 工作地点：北京
- 招聘人数：若干
- 工作经验：五年以上
- 学历要求：本科
- 语言要求：英语熟练
普通话熟练 - 职位类别：专业顾问 税务专员/助理
职位描述
Job description
IBM is one of the world leaders in IT Services and business consultancy. Our vision is to bring a new level of "smart" to how the world works. A place where people, businesses, governments, objects and systems all work, talk, listen and understand each other. A place where billions of people will live and work better.One part of this vision is our Smarter Commerce Strategy (www.ibm.com/smartercommerce). With Smarter Commerce we are offering our clients smart solutions along the commerce cycle, helping them to improve how they source and procure goods and services, manage their supply chains, market and sell to their customers and provide them with world-class service.
Responsibilities: As an IBM Customer Relationship Management (CRM) Senior Consultant you will assist our clients in assessing, selecting, implementation, and production support of CRM solutions. You will use in-depth consulting skills, business knowledge, and solution expertise to help our clients gain more insights to their customer base, design a more efficient marketing and sales process, propose an internal sales and marketing organization, and eventually turn customer insights to tangible business results. You will primarily work in banking industry, always with the objective to create value for our clients by improving their CRM functions in a way which allows them to achieve client expected results.In addition to your CRM consulting work you will also be playing a key role in IBM's Smarter Commerce business development activities, especially in the areas of sales channel integration, Enterprise Marketing Management etc. With your experience and expertise you are able to convince our clients of the value a partnership with IBM brings to their business.
Required:
- At least 7 years experience in Customer Relationship Management (CRM) practice in a lead role with more than 3 years experience in implementing CRM solutions - You are an expert in one or several of the following topics: Customer Insight, Customer Segmentation, Campaign Management, Marketing Resource Management, Next Best Offer, Web Analytics, Online Marketing- You have been involved in projects that improved processes in above areas with the use of technologies- Strong communication and interpersonal skills
- Strong problem solving and decision making skills
- Ability to thrive in an intense team atmosphere, while making individual contributions- Ability to handle multiple tasks concurrently and to meet deadlines- Passion for ideas, complemented with the ability to understand and assimilate different points of view- Capacity to learn new assignments, systems and tools- Interest and aptitude in technology tools and applications.
Required
Bachelor's Degree
Basic knowledge in Professional expertise
English: Fluent
Chinese simplified: Fluent
IBM is committed to creating a diverse environment and is proud to be an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, gender, gender identity or expression, sexual orientation, national origin, genetics, disability, age, or veteran status.
IBM is one of the world leaders in IT Services and business consultancy. Our vision is to bring a new level of "smart" to how the world works. A place where people, businesses, governments, objects and systems all work, talk, listen and understand each other. A place where billions of people will live and work better.One part of this vision is our Smarter Commerce Strategy (www.ibm.com/smartercommerce). With Smarter Commerce we are offering our clients smart solutions along the commerce cycle, helping them to improve how they source and procure goods and services, manage their supply chains, market and sell to their customers and provide them with world-class service.
Responsibilities: As an IBM Customer Relationship Management (CRM) Senior Consultant you will assist our clients in assessing, selecting, implementation, and production support of CRM solutions. You will use in-depth consulting skills, business knowledge, and solution expertise to help our clients gain more insights to their customer base, design a more efficient marketing and sales process, propose an internal sales and marketing organization, and eventually turn customer insights to tangible business results. You will primarily work in banking industry, always with the objective to create value for our clients by improving their CRM functions in a way which allows them to achieve client expected results.In addition to your CRM consulting work you will also be playing a key role in IBM's Smarter Commerce business development activities, especially in the areas of sales channel integration, Enterprise Marketing Management etc. With your experience and expertise you are able to convince our clients of the value a partnership with IBM brings to their business.
Required:
- At least 7 years experience in Customer Relationship Management (CRM) practice in a lead role with more than 3 years experience in implementing CRM solutions - You are an expert in one or several of the following topics: Customer Insight, Customer Segmentation, Campaign Management, Marketing Resource Management, Next Best Offer, Web Analytics, Online Marketing- You have been involved in projects that improved processes in above areas with the use of technologies- Strong communication and interpersonal skills
- Strong problem solving and decision making skills
- Ability to thrive in an intense team atmosphere, while making individual contributions- Ability to handle multiple tasks concurrently and to meet deadlines- Passion for ideas, complemented with the ability to understand and assimilate different points of view- Capacity to learn new assignments, systems and tools- Interest and aptitude in technology tools and applications.
Required
Bachelor's Degree
Basic knowledge in Professional expertise
English: Fluent
Chinese simplified: Fluent
IBM is committed to creating a diverse environment and is proud to be an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, gender, gender identity or expression, sexual orientation, national origin, genetics, disability, age, or veteran status.
公司介绍
For nearly 100 years, IBM has created products to handle information. Today, as the world's largest information technology company, it invents, develops and manufactures the most advanced information technologies computer systems, software, storage systems and microelectronics. But that's just for starters. After decades as the undisputed leader in the computer hardware business, IBM has transformed itself into an information technology services business. It is passionately committed to adding value for our clients from helping to keep grocery shelves stocked to simultaneously providing medical imagery to physicians an ocean apart. Its solutions, services and consulting offerings are revolutionizing the way people, organizations and enterprises operate including itself.
在过去的近一百年里，世界经济不断发展，现代科学日新月异，IBM 始终以超前的技术，出色的管理和独树一帜的产品领导着信息产业的发展，保证了世界范围内几乎所有行业用户对信息处理的全方位需求。众所周知，早在1969年，阿波罗宇宙飞船载着三名宇航员，肩负着人类的使命，首次登上了月球；1981年哥伦比亚号航天飞机又成功地飞上了天空。这两次历史性的太空飞行都凝聚着IBM无与伦比的智慧。IBM的事业就象宇宙飞船一样永远向着更高的目标不断奋进，造福人类。
在过去的近一百年里，世界经济不断发展，现代科学日新月异，IBM 始终以超前的技术，出色的管理和独树一帜的产品领导着信息产业的发展，保证了世界范围内几乎所有行业用户对信息处理的全方位需求。众所周知，早在1969年，阿波罗宇宙飞船载着三名宇航员，肩负着人类的使命，首次登上了月球；1981年哥伦比亚号航天飞机又成功地飞上了天空。这两次历史性的太空飞行都凝聚着IBM无与伦比的智慧。IBM的事业就象宇宙飞船一样永远向着更高的目标不断奋进，造福人类。