Corporate GBDS, Equipment Operator, Specialist
- 公司规模:150-500人
- 公司性质:外资(欧美)
- 公司行业:金融/投资/证券
职位信息
- 发布日期:2019-03-21
- 工作地点:上海-静安区
- 招聘人数:若干人
- 工作经验:无工作经验
- 学历要求:招若干人
- 语言要求:不限
- 职位类别:行政专员/助理 后勤
职位描述
Position Description:
Global Business and Document Services (GBDS) is the corporation's primary print production and distribution unit for JPMorgan Chase. GBDS consists primarily of two departments, Print and Mailing services.
GBDS seeks Equipment Operator who will work as part of a team focused on the various disciplines that support the management in Shanghai, China.
Equipment Operator will report to location Operations Supervisor. He/She will be the point of contact for smooth functioning of Print services in Shanghai and ensure proper records are maintained as per job aids. This role will work in partnership with Operations Supervisor to ensure global strategies, processes and procedures are implemented and adopted. He/She will work with location supervisor to ensure all standard operating procedures and corporate policies are in place for these functions.
Position Responsibilities:
- Provide excellent customer service interacting with Clients, both directly and via phone/email;
- Monitor Client order process (email, project drop-off, etc.) and inbound work queues to ensure that all incoming jobs are processed in a timely manner;
- Preflight and quality check responsibilities prior to releasing the job for print;
- Continually monitor print quality to ensure that all work produced meets highest quality standards. Identify any quality, issues, problems, and/or discrepancies and bring them to manager’s attention;
- Maintain and demonstrate detailed knowledge of all job, equipment, and operating procedures;
- Operate binding and finishing equipment;
- Inform management of printer/file problems. Contact appropriate vendors to report problems that require vendor Intervention;
- Assist in maintaining inventory of printed materials, paper stock, digital printing, and binding supplies;
- Support the Print Technology Lead in all testing and problem resolve for new projects;
Qualifications
Baseline Knowledge, Characteristics, and Qualifications:
- High school education;
- Integrity and strong interpersonal skills. 1-2 years customer service or printing experience preferred. Must demonstrate professionalism in interaction and communication with Clients and teammates;
- Computer literacy. Must demonstrate ability to effectively manipulate and route files to printers using various software; Adobe Acrobat Pro and Microsoft Office including Outlook, PowerPoint, Excel and Word; design applications;
- Attention to detail. Must be able to accurately review printed documents to ensure they meet highest quality standards, very good spelling and grammar skills required;
- Accountability and dependability. Must be flexible to work overtime, including weekends. (Infrequent)
- Must be able to work in a standing position for long periods throughout each shift;
- Excellent time management and prioritization skills;
- Flexible to work on shift, where applicable.
公司介绍
J. P. Morgan is a leading global financial services firm. We are committed to deliver the best financial services solutions through our lines of business: Investment Bank, Asset Management and Treasury and Securities Services. Today, we serve one of the largest client franchises in the world, including many of the most prominent corporate, institutional and government clients. J. P. Morgan is part of JPMorgan Chase & Co., a leading global financial services firm with assets of over $2.0 trillion and operations in more than 60 countries.
联系方式
- Email:adwaith.naimpally@jpmchase.com
- 公司地址:地址:span上海