北京招聘

DEPARTMENT : Contract Logistics, UPS SCS合同物流部

APPOINTMENT : Dis Officer (Customer Service Representative)

                                                客服专员

REPORT TO : Operation Supervisor 操作主管

Position Summary:

This person manages all warehouse activities including inventory management, cycle count, order shipping, and customer service by performing the following duties.

负责仓库操作相关工作，包括库存管理、盘点、订单处理，及客户服务等

Job Responsibilities:

?Processes orders in WMS system and perform necessary document filing 操作仓库管理系统，处理订单，文件归档

?Pick, Pack and Ship parts upon customer requests and orders, track shipment status, update POD in WMS 根据客户需要和订单，完成仓库管理系统的收发货、跟踪、签收信息录入等工作

?Performs cycle count to ensure the inventory info is updated and accurate in WMS完成系统盘点，确保盘点信息及时准确的录入系统

?Liaise and work closely internally and externally与内外部相关部门顺畅协作

?Solves customer urgent request and complaints (phone, fax and email), identifies solution处理客户紧急需求和投诉，提供解决方案

?Other tasks assigned from time to time 完成领导安排的其他工作

REQUIREMENTS

?Minimum College degree or above with at least 2 years relevant experience in logistics industry 大专及以上学历，两年以上物流行业相关工作经验

?Familiarity with Excel spreadsheets and Warehouse Management Systems would be helpful. 电脑操作能力，熟悉仓储管理系统

?Good command of written and spoken English良好的英语应用能力

?Patient and pleasant personality有耐心，积极

?Committed, self-motivated and result oriented守信用，工作主动，思路清晰

?Problem solving / Trouble shooting skills有独立解决问题的能力

As a global leader in package delivery and supply chain solutions, UPS is passionate about innovating new ways to make business work better, from complex international distribution networks to local business deliveries. That’s logistics. And that’s exactly what a career at UPS is all about.

From our roots as a Seattle, Washington-based bike-messenger company to our present day, multi-billion-dollar global corporation, our team has held a singular focus―making the world work better for everyone. At the heart of all that we do, you’ll find a true dedication to our people, our customers and the communities we serve.

Whether you start with UPS straight out of school like many of our senior managers did, or arrive with years of valuable experience, everyone at UPS has the opportunity to grow. Empowering careers and commerce around the globe takes more than innovative thinkers, collaborative teammates and incredible technology. It calls on the values, purpose and mission that have driven us right from the start.

It all begins with talented individuals like you―people who are ready to turn ideas into successful business practices. Explore how UPS jobs can make the world work better for you.

UPS Equal Opportunity Statement. We do not discriminate against any applicant for employment or any employee in any aspect of their employment at UPS because of age, race, religion, sex, disability, sexual orientation, gender identity, military status, pregnancy, national origin or veteran status.

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我们提供全方位薪酬福利与职业发展机会：

1.具有竞争力的薪酬
2.提供完善的社会保险和公积金
3.为员工及其子女提供补充商业医疗保险
4.提供免费员工体检
5.提供员工生日和重大节日礼品
6.提供不少于10天的带薪年假
7.提供必要的业务培训
8.提供多样的员工活动
9.提供优先考虑内部员工的职业发展机会