北京招聘

Exams IT Service Delivery Officer, Shanghai (CHI-378)

    

    

ABOUT THE DEPARTMENT/TEAM

Founded in 1934, the British Council is the UK’s international organisation for cultural relations and educational opportunities. We create friendly knowledge and understanding between the people of the UK and other countries. We do this by making a positive contribution to the UK and the countries we work with – changing lives by creating opportunities, building connections and engendering trust. The Exams IT team is a key part of the China Exams team. It provides IT solutions, digitalization service, and technical support to exams operations in China.

 

WHAT YOU WILL BE DOING AND WHY

The overall purpose of this role is to support the service delivery projects for Computer Based tests & national digital projects in East of China and ensure the quality of project delivery and deliver IT support service in East of China. The successful candidate will provide Level 1 support for exams IT systems, including user requests and incidents trouble shooting and assist Exam IT Service Delivery Manager to implement global / national changes in China.

 

WHAT IS INTERESTING ABOUT IT

You can take pride to provide technical support to both Venue IT staff in CB Exam and Exams internal staffs in relevant exam systems and exam digital devices. You also have an opportunity to provide support to deliver training to regional IT support resources and assist Exam IT service delivery manager to ensure the quality of service delivery.

 

WHAT WE ARE LOOKING FOR

You language level should be English B2 Aptis IELTS 6 or equivalent) and Chinese C1 ( HSK 5 or equivalent ). It is a must to have bachelor degree or equivalent, certification of SQL Server 2008 / SQL Server 2012 is preferred. You should also demonstrate experience of supporting IT projects or systems and experience of IT support on both software and hardware.

    

    

    

EMPLOYMENT BENEFITS

    

- Pay band 5 (from CNY 9,000 per month)

    

- 22 days of paid Annual Leave

    

- Accident Insurance, Life Insurance, Supplementary Medical Insurance and Overseas Business Travel Insurance

    

- Supplementary pension saving scheme available after 2 years' consecutive service

    

- Social Security Insurance and Housing Fund

    

In return, the British Council offers an international working environment and growth prospects for the future as part of a rapidly expanding organisation.

    

    

    

Start Date: As soon as possible

    

Closing Date: 24 Mar 2019 (23:59 UK time)

    

    

若要申请此职位，请点击此处提供的职位超链接: https://tinyurl.com/CHI-378e

    

To apply for the post, please click the link above.   

    

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To apply for the post, please visit our job portal.   

    

    

This is an interesting, absorbing role where you can work to support us building awareness of the British Council in delivering to the needs of our customers. 

    

    

    

ABOUT THE BRITISH COUNCIL

    

The British Council is the UK’s international organisation for cultural relations and educational opportunities. We create friendly knowledge and understanding between the people of the UK and other countries. We do this by making a positive contribution to the UK and the countries we work with – changing lives by creating opportunities, building connections and engendering trust. 

    

    

KINDLY TAKE NOTE

    

While various measures have been put in place by the government to help curb pollution in China, there are still potential health issues associated with the poorer air quality. The British Council does its utmost to provide a working environment that minimises employees’ exposure to pollutants, however, anyone wishing to work in the cities of Shanghai, Beijing, Guangzhou or Chongqing should be aware of the situation.

    

British Council China

The British Council has had a presence in China since 1943, and since 1979 we have been operating as the Culture and Education Section of the British Embassy and Consulate-Generals in Beijing, Shanghai, Guangzhou and Chongqing. We also opened our first English centre in Mainland China in September 2017, based in Nanjing.

Our work in China is of great importance to the global British Council operation, both politically and commercially. With more than 750 staff across our offices in China, we operate a wide range of programmes in English, exams, arts, and education in partnership with local authorities and partners.

We achieve significant impact and reach through our programmes which have engaged millions of young people and thousands of professionals and policy makers across China, including:

Over 1,000,000 people who have taken an exam with us within the past year, be it an English language exam, such as the IELTS exam, or a professional exam, such as the ACCA qualification.

10,000 English teachers and one million students who have benefitted from our English language teacher training programmes in the past two years.

Nearly 155,000 Chinese students who are currently studying in the UK, many of whom have engaged with our work encouraging and supporting student mobility.

One billion people reached and influenced annually through our 2015 Year of Cultural Exchange and Shakespeare Lives campaigns.