Field Quality Engineer(职位编号：11781372)
飞思卡尔半导体(中国)有限公司上海分公司
- 公司性质：外资(欧美)
- 公司行业：电子技术/半导体/集成电路
职位信息
- 发布日期：2012-11-13
- 工作地点：深圳
- 招聘人数：若干
- 工作经验：五年以上
- 学历要求：本科
- 语言要求：英语熟练
- 职位类别：质量管理/测试工程师(QA/QC工程师)
职位描述
Description
:
full ownership of the assigned Customers in terms of achieving the FQE- specific targets
be THE Customer quality advocate for the assigned Customers
drive a positive Customer perception of Freescale´s Quality
execute the CQI (Customer Quality Incident) reduction plan for the assigned Customers by:
performing failure verification with the Customer to be able to identify the failure cause
enable Customer engineers / technicians to perform an effective initial evaluation of Freescale device
assist the Customer in the resolution of Customer caused issues (e.g. ESD/EOS protection, parts programming, etc.)
applying a diligent CQI data analysis for every return reported by the Customer to fully understand the device history
identify any repeat occurrences possibly during FFV and data mining
closing non- justified incidents in the field
lead resolution of correlation analyses:
closely work with Customer and Freescale PE (Product Engineer), Design and FAE teams on device failure correlation
characterize the part failing behavior in the Customer’s application to translate to Freescale’s EVB
actively drive a continued lessons learned approach within the FQE organization:
ensure excellent data reporting within the CQI system
share key lessons learned with the FQE community to drive capability enhancement
represent the assigned Customers within Freescale, and vice-versa:
communicate Customer´s Quality perception of Freescale to all key stakeholders on a frequent basis
actively participate in CFT meetings (where applicable)
own the scorecards of the assigned Customers, communicate scorecard and content on a real- time basis, and ensure proper action item follow-up to improve the metrics and enhance the Customer perception.
responsible for acquisition, implementation and maintenance of the required tools to ensure excellent FFV capability.
Qualifications
:
Degree in Electrical/Electronics Engineering or Physics
More than 5 years in customer communication environment
proven track record of excellent communication skills
ability to work independently in the field
good understanding of device- and ECU test philosophies
practical knowledge of high level and assembler programming languages
good understanding of analog and digital measuring techniques
excellent understanding of the key customer applications, FAE background is desirable
ability to work in and lead a regional team
excellent people leadership/development skills
ability to work in a complex and demanding environment
flexibility and ability to react quickly to support customers, incl. short notice travel
Fluent in English
:
full ownership of the assigned Customers in terms of achieving the FQE- specific targets
be THE Customer quality advocate for the assigned Customers
drive a positive Customer perception of Freescale´s Quality
execute the CQI (Customer Quality Incident) reduction plan for the assigned Customers by:
performing failure verification with the Customer to be able to identify the failure cause
enable Customer engineers / technicians to perform an effective initial evaluation of Freescale device
assist the Customer in the resolution of Customer caused issues (e.g. ESD/EOS protection, parts programming, etc.)
applying a diligent CQI data analysis for every return reported by the Customer to fully understand the device history
identify any repeat occurrences possibly during FFV and data mining
closing non- justified incidents in the field
lead resolution of correlation analyses:
closely work with Customer and Freescale PE (Product Engineer), Design and FAE teams on device failure correlation
characterize the part failing behavior in the Customer’s application to translate to Freescale’s EVB
actively drive a continued lessons learned approach within the FQE organization:
ensure excellent data reporting within the CQI system
share key lessons learned with the FQE community to drive capability enhancement
represent the assigned Customers within Freescale, and vice-versa:
communicate Customer´s Quality perception of Freescale to all key stakeholders on a frequent basis
actively participate in CFT meetings (where applicable)
own the scorecards of the assigned Customers, communicate scorecard and content on a real- time basis, and ensure proper action item follow-up to improve the metrics and enhance the Customer perception.
responsible for acquisition, implementation and maintenance of the required tools to ensure excellent FFV capability.
Qualifications
:
Degree in Electrical/Electronics Engineering or Physics
More than 5 years in customer communication environment
proven track record of excellent communication skills
ability to work independently in the field
good understanding of device- and ECU test philosophies
practical knowledge of high level and assembler programming languages
good understanding of analog and digital measuring techniques
excellent understanding of the key customer applications, FAE background is desirable
ability to work in and lead a regional team
excellent people leadership/development skills
ability to work in a complex and demanding environment
flexibility and ability to react quickly to support customers, incl. short notice travel
Fluent in English
公司介绍
恩智浦半导体（纳斯达克代码：NXPI）致力于通过先进的安全连结及基础设施解决方案为人们更智慧安全、轻松便捷的生活保驾护航。作为全球领先的嵌入式应用安全连接解决方案领导者，恩智浦不断推动着互联汽车、端对端安全及隐私、智能互联解决方案市场的创新。恩智浦拥有超过60年的专业技术及经验，拥有29,000名员工，业务遍及30多个国家，2019年的营业额达88.8亿美元。