北京招聘

Responsibility

1. Maintain and follow proper documentation system for the hardware & software inventory
2. Manage daily hardware and software installation activities
3. Prepare monthly helpdesk reports and provide recommendations for service improvements, when necessary
4. Work closely with other IT teams to address end users' problems &/or concerns relating to network infrastructure and business systems

 

Knowledge

• BA or BS in Computer Information Science
• 1-2 years in a helpdesk support role for either software or hardware trouble shooting for end users
• With hands on technical knowledge (Windows 10, Microsoft Office O365 Suite, Networking, Alcatel Phone System, Video Conferencing, etc )

 

Skills

• Developed customer service skills
• Excellent communication skills, for English and country-specific language
• Demonstrated problem solving and analytical skills

 

Attitude

• Operates from a service oriented attitude
• Proven team player
• High energy level, results oriented
• Can Do’ attitude, has initiative

Arrow Electronics, Inc. (NYSE: ARW), 艾睿作为财富102强，是《财富》杂志最受赞赏的公司之一。全球技术解决方案公司艾睿电子致力驱动创新，引领超过180,000家领先的技术制造商和服务提供商。艾睿专注发展可提升业务及生活质素的科技解决方案，2020年销售额达到286.7亿美元。公司在全球拥有20,100名员工，超过345个业务网络，服务范围遍及80个国家。


Arrow Electronics, Inc. (NYSE: ARW), an award-winning Fortune 102 and one of Fortune Magazine’s Most Admired Companies. Arrow guides innovation forward for over 180,000 leading technology manufacturers and service providers. With 2020 sales of USD $28.67 billion, Arrow develops technology solutions that improve business and daily life. Our broad portfolio that spans the entire technology landscape helps customers create, make and manage forward-thinking products that make the benefits of technology accessible to as many people as possible.

Our strategic direction of guiding innovation forward is expressed as Five Years Out, a way of thinking about the tangible future to bridge the gap between what's possible and the practical technologies to make it happen.