北京招聘

Key responsibilities:

Supplier liaisons, inventory and order management

?Maintain adequate stocks of the products to satisfy customer shipments.

?To provide monthly forecast for sales of the products.

?To manage the order process including packing, shipment and invoicing / debt collection.

Product Promotion and Sales

?To handle customer enquiries and application support.

?To plan and co-ordinate the delivery of successful promotional programmes and campaigns in China, utilising telemarketing and web-based activities.

?To identify and engage with key customer accounts, both current and potential to define current and future consumable and upgrade requirements.

?Attend exhibitions, meetings and conferences for the promotion of the products.

?Maintain good customer and OEM relationships, providing regular contact and developing self as technical “go to person” within the industry and projecting a professional and competent image of Oxford Instruments and its products at all times

?Maintain an accurate and up to date contact database (e.g. using ACT)

?Operate at all times in accordance with health and safety at work legislation

?Undertake any other tasks or responsibilities in line with the scope and level of responsibility of the role, which might reasonably be required.

Customer Contact

?Communicate with customers in a timely manner.

?Promote a positive image of Oxford Instruments in all communications with customers, microscope manufacturers and OEMs, whether in person, by telephone or in writing.

?Advice customers on the availability of Oxford Instruments instrumentation related consumables, upgrades, support contracts, and other products. Ensure that the customer is kept up to date with latest product information.

Reporting

?Provide sales/marketing and administration reports within the agreed standards.

?Feedback information, suggestions, recommendations to inventory, purchasing patterns, product portfolio and marketing performance.

General

?Maintain and develop knowledge of assigned products and their common applications, undertaking appropriate training where necessary.

?Support marketing / sales, furnishing leads for system sales, upgrades, support contracts and other market intelligence whilst in contact with the customer.

?Assist in knowledge transfer by training customers and other company employees when required.

?Perform work safely at all times, maintaining an up to date knowledge of health & safety requirements and operating in accordance with health and safety at work legislation.

?Participate in training and development activities as required.

?Undertake any other tasks or responsibilities in line with the scope and level of responsibility of the post, which might reasonably be required.

Main working relationships

?Reports to the China Country Manager.

?Works closely with sales representatives and service engineers

?Works closely with customers.

?Liaise with AGAR/ OINA and Omniprobe to ensure consumable supply to cover both routine and emergency situations.

?In addition to the above described duties, the post holder may be requested to perform other related duties.

Typical Performance Measures:

?Customer Satisfaction Levels.

?Sales volume and value for consumables and upgrades.

?Future order book value/ volume.

?Lead generation.

?System and contract referrals.

Person Specification – Essential requirements unless stated Education / Qualifications

Relevant material science degree essential, additional business qualification

Professional Skills/ Abilities

?Experience of analytical instruments in a NanoTech environment.

?Understanding of the applications of the SEM, TEM, EDS, WDS & EBSD products is preferred.

?Good understanding of customer requirements and how to use consumables in day to day applications.

?Organised, with solid administrative/reporting skills and proficient PC skills including MS Office.

?Must be prepared and able to travel and stay overseas as required without restriction, subject to normal visa requirements.

?Clean driving licence

?Commercially astute.

Personal Qualities:

?Adaptable, able to flex to needs of customers, team and the business

?Proactive. self-starter, completes activities with minimal support. Initiates actions to develop new and better ways of working, using past experience and any mistakes as positive opportunities for improvement.

?Customer focused, establishes and exploits good, mutually beneficial customer/distributor relationships. Adept at balancing OI and distributor demands in meeting the ultimate customers needs effectively

?"Can do" attitude – Decisive, able to work around issues to deliver performance

?Superior communication and interpersonal skills to engage with and manage through people.

?Strong analytical & negotiation skills, with track record of effective, difficult negotiations.

?Rounded in approach – sees bigger picture as well as own priorities and needs

?Occasional demostic travel is needed.

牛津仪器科技（上海）有限公司隶属于英国牛津仪器集团。
牛津仪器1959年创建于英国牛津，是英国伦敦证交所的上市公司，为工业和科研客户提供分析设备、半导体设备、超导磁体、超低温设备等高科技解决方案及相关服务和支持。
在六十多年的发展过程中，牛津仪器公司凭借自身的科研优势、出色的技术管理和产品服务为全球科技发展做出了贡献。
目前牛津仪器现已成为科学仪器领域的跨国集团公司，生产基地、销售服务网络和客户遍及一百多个国家和地区。
牛津仪器始终关注和支持着中国的发展，其产品于40年前就进入了中国市场，目前在上海设有销售、研发和全国售后服务中心 ，在北京、广州设有办事处，旨在为广大中国用户提供及时、有效的服务。
为了进一步支持中国科研的发展，2013年牛津仪器设立了“马丁·伍德爵士中国奖”，迄今已举办四届，共有十位物理研究领域的年轻科学家获奖。牛津仪器先后在中国多所知名院校设立了“明日之星奖学金”，以鼓励在纳米科学领域有创新科研成果的优秀硕士或博士生。