北京招聘

Starting Salary: 180,000 - 215,000 CNY
Location: Beijing, China
Start Date: December 2012

Pearson VUE is the global leader in computer-based testing for information technology, academic, government and professional testing programmes around the world. We provide a full suite of services from test development to data management, and deliver exams through the world's most comprehensive and secure network of test centres in more than 175 countries. We are a business of Pearson, the international education and information company, whose businesses include the Financial Times Group, Pearson Education and the Penguin Group we are expanding our operations and looking for a talented Candidate Relations Coordinator.
This is an exceptional opportunity based in Beijing for a professional Candidate Relations Coordinator (who can speak Korean and English) who is keen to join a profitable and rapidly expanding business. Reporting to the Operations Manager you will undertake a variety of tasks and be responsible for providing excellent customer service and promoting client programs by answering incoming calls from clients, candidates and test site administrators to ensure effective running of our testing programmes.
You will also be responsible for assisting with the operational aspects of client testing programs and handle escalated service-related issues and ensure this happens in the correct timeframes. This role will also assist in providing a technical support to Pearson VUE's external clients to ensure they can successfully operate their VUE Testing Systems software. The appointed individual will therefore have to provide outstanding customer service to all internal and external users of the VUE applications. Support will be provided via telephone, email, instant messenger, and remote tools to ensure that users receive the appropriate technical service required to achieve the best results.
The Ideal Candidate will have the following:
? Fluency in written and spoken Korean (Essential)
? Fluency in written and spoken English
? 2-3 years experience in a similar/related position
? Confident and fluid communicator
? High levels of customer service skills
? Familiar and comfortable working in a busy corporate environment
? Experience in providing application support
? Familiar with MS Office
? Experienced in collating reports

Why Work for us?
We value team work and have a clear set of values around how we treat our employees and how we do business with our clients. "Brave and Imaginative and Decent " are our values and we aim to reflect these values in everything we do.
If you are a professional Candidate Relations Coordinator stimulated by challenge, your skills and experience fit the criteria and you would like to join a computer based testing business, we would like to hear from you.
Only candidates who can speak Korean and English, and skills and experience closely match the criteria will be selected for interview. Please apply today by sending a resume/CV in English.

Email: pvapacrecruitment@pearson.com

Pearson VUE is the global leader in computer-based testing for information technology, academic, government and professional testing programmes around the world. We provide a full suite of services from test development to data management, and deliver exams through the world’s most comprehensive and secure network of test centres in more than 175 countries. We are a business of Pearson, the international education and information company, whose businesses include the Financial Times Group, Pearson Education and the Penguin Group.

Pearson VUE是世界领先的电子化考试服务商，为全球 IT 厂商、学术类客户、政府机关以及职业认证机构提供考试服务。我们运用最全面、安全的技术为175个国家的考试中心提供从考试开发、数据管理到考试服务的全方位服务。本公司是国际知名的教育和信息公司 Pearson旗下的子公司，Pearson 公司包括金融时报集团，培生教育集团和企鹅集团。