北京招聘

We are looking for an energetic, outgoing and personable candidate to build and maintain quality service for Agoda, one of the world’s most successful travel companies.

As an Accommodation Services Specialist Intern, you will support local accommodation services team and continuously improve the quality of services on the agoda.com website. You will be in frequent contact with our accommodation partners and work directly with internal departments to acquire and process content essentials in both Chinese and English (e.g. hotel names and addresses, reviews, other critical content), and maintain content quality across properties in your market, including the growing segment of non-hotel accommodation.

This is a 6 months temp position based in our Shanghai office, reporting to the manager of Accommodation Services Team.

Main responsibilities:

• Collect essential hotel information by contacting accommodation properties and internal partners, Chinese to English translation work may be required
• Handle day-to-day commercial communication with hotels by telephone or e-mail
• Acquire, review and continuously improve property information that accurately reflect the character and facilities of the hotel, resulting in maximum bookings
• Support content intake and upkeep in backend content management systems
• Help accommodation services team to achieve their periodic KPIs by aligning with strategic business priorities

Requirements:

• Confidence in English reading and speaking
• Outgoing personality, ability to collect essential content by contacting properties directly and convincing them of the importance of content
• Great telephone and face-to-face communication skills
• Proactive, with a sense of responsibility, and can work independently
• Flexibility, accuracy and an eye for detail
• Basic computer and MS Excel skill
• Undergraduate degree from an accredited university
• Team player, motivated and enjoys working in e-travel and hospitality
• Business focused; positive attitude

Agoda.com is a leading Asia-based, online travel accommodation company that specializes in securing the best accommodations at the lowest prices for travelers. Agoda.com is part of Booking Holdings, Inc. (Nasdaq:BKNG). Agoda.com’s network includes more than 1,000,000 accommodations worldwide. The multinational staff of nearly 4,000 professionals, located throughout the world, provides a first-rate reservation service in 45 languages that uniquely combines local knowledge and local connections to provide the best deals to both business and leisure travelers.

Website: https://careersatagoda.com/