北京招聘

Key Accountabilities/Major Responsibilities:

? Accountability for service delivery; working closely with the client on assigned deliverables. Building relationships with clients to understand client requirements and expectations.

? Drive resolution and management of client queries, data & reporting collation, delivery issues and tracking of progress; leveraging internal teams as appropriate

? Regular contact with multiple areas at clients’ office as well as internally in J.P. Morgan in country and region

Qualifications

These points have been carefully considered as being essential for the role. Your background must accurately reflect all of these for your application to be considered.

? University degree, Masters or MBA preferred

? Minimum 2-8 years of experience in financial services industry (Custody Business and/or portfolio servicing environment would be a plus but not a must)

? Strong focus in client service management, communication and delivery

? Proven experience in building and contributing to high performing teams through the development of self and others, emphasizing continuous learning and growth

? Proactively responds and adapts to change - supports and influences strategies to enable business transformation and enhancement

? Demonstrated technical, professional, and organizational expertise and a desire to continuously grow and maintain this knowledge

? Focuses on accountability, action and outcomes to ensure solutions meet client needs while aligning business deliverables to the firm's mission and goals

? As this role will have regular client facing involvement and engagement with senior staff in all areas of Investor Services, the person in this role must be confident, articulate and able to represent J.P. Morgan in front of clients

? Must be fluent in Mandarin and English

J. P. Morgan is a leading global financial services firm. We are committed to deliver the best financial services solutions through our lines of business: Investment Bank, Asset Management and Treasury and Securities Services. Today, we serve one of the largest client franchises in the world, including many of the most prominent corporate, institutional and government clients. J. P. Morgan is part of JPMorgan Chase & Co., a leading global financial services firm with assets of over $2.0 trillion and operations in more than 60 countries.