应用专员 Application Specialist
爱克发医疗系统设备(上海)有限公司
- 公司规模:150-500人
- 公司性质:外资(欧美)
- 公司行业:医疗设备/器械
职位信息
- 发布日期:2012-11-09
- 工作地点:上海
- 招聘人数:1
- 工作经验:三年以上
- 学历要求:本科
- 语言要求:英语精通
- 职位类别:售前/售后技术支持工程师
职位描述
Job Summary (Main responsibilities):
As an integral member of the Professional Service team, this role will be to provide training, education and applications support service and expertise for a range of Agfa HealthCare products & solutions in order to meet customer and business requirements.
Key Responsibilities:
? Participating in on-site product installations working closely with the Service team, including the provision of training of customers in the use and maintenance of new equipment.
? Analysing customer specific clinical structure and processes and consult the customer on best fitting processes and solution usage.
? Providing presales Application Support through demonstrations and presentations to customers and business groups.
? Attending & developing training courses and workshops to maintain high levels of product knowledge on primary and secondary specialisations.
? Supporting the Sales team with product demonstrations and tender preparation.
? Providing post-sales Application Support including site response or telephone/remote support to ensure issues are resolved in a timely manner.
Required competencies & skills
? Strong interpersonal and organisational skills and customer requirement and procedure focus
? Excellent communication skills (verbal and written)
? Positive attitude, proactive, self starter, action and results oriented
? Continuous learning orientation; keeps abreast of new and emerging technologies and markets
? Well-developed analytical, diagnostic and problem resolution skills
? Ability to travel as required
Required qualifications & years/type of experience
? Qualification in Medical Radiography and/or Information Systems
? At least 2-3 years experience in Healthcare clinical environment
? Experience in a Healthcare applications support role is highly desirable.
? PACS/RIS, experience, & experience on additional products within the Agfa HealthCare portfolio will be highly regarded.
As an integral member of the Professional Service team, this role will be to provide training, education and applications support service and expertise for a range of Agfa HealthCare products & solutions in order to meet customer and business requirements.
Key Responsibilities:
? Participating in on-site product installations working closely with the Service team, including the provision of training of customers in the use and maintenance of new equipment.
? Analysing customer specific clinical structure and processes and consult the customer on best fitting processes and solution usage.
? Providing presales Application Support through demonstrations and presentations to customers and business groups.
? Attending & developing training courses and workshops to maintain high levels of product knowledge on primary and secondary specialisations.
? Supporting the Sales team with product demonstrations and tender preparation.
? Providing post-sales Application Support including site response or telephone/remote support to ensure issues are resolved in a timely manner.
Required competencies & skills
? Strong interpersonal and organisational skills and customer requirement and procedure focus
? Excellent communication skills (verbal and written)
? Positive attitude, proactive, self starter, action and results oriented
? Continuous learning orientation; keeps abreast of new and emerging technologies and markets
? Well-developed analytical, diagnostic and problem resolution skills
? Ability to travel as required
Required qualifications & years/type of experience
? Qualification in Medical Radiography and/or Information Systems
? At least 2-3 years experience in Healthcare clinical environment
? Experience in a Healthcare applications support role is highly desirable.
? PACS/RIS, experience, & experience on additional products within the Agfa HealthCare portfolio will be highly regarded.
公司介绍
Agfa医疗有着百年历史。随着科技的进步,其数字化影像处理技术及产品也得到日新月异的发展。代表医学图像处理行业基准的爱克发,依靠其经验和专门技术的完美结合,提供了最高标准的医疗解决方案。作为在欧洲独占鳌头的图像存储及通讯系统市场的领导者,Agfa在欧洲拥有 300 多台影像存储及通信系统装置,在世界各地共拥有850多台;凭借其战略上的领导能力,爱克发成为多项 Frost & Sullivan 奖的大赢家。
尤其是在医疗产品方面,Agfa还被誉为影像存储及通讯系统(PACS)和放射科信息系统(RIS)的供应商和整合专家,Agfa医疗分别推出了数字化医学成像系统、计算机放射成像系统(CR)以及医学影像管理信息系统(PACS),这些产品在全球范围内得到广泛应用。
以整个医院为范围,在放射方面取得成功的基础上,Agfa将其医疗保健业务扩展为以整个医院为范围的解决方案,这些解决方案可以将没有联系的各个部门的信息转换成一个集成的网络。凭借在整个医疗保健领域的经验和诸多大小不一机构,Agfa可以帮助医院和医疗保健机构进行规划、实施和集成,以使临床和管理进程最优化,并创建全院范围内的系统。作为无可非议的中间连接性和集成专家,Agfa的解决方案覆盖并连接了当前的IT 基础设施以发挥已有的模式和技术的优势,并创建无缝的信息流。我们以患者为中心的方法给工作人员提供了护理过程中患者的综合情况,也更容易做出实时决定。我们的解决方案将信息转变为知识,使医疗专家,医院管理和医疗保健实施组织可以更好的照料患者,还可以提高财务效益和操作效率。
尤其是在医疗产品方面,Agfa还被誉为影像存储及通讯系统(PACS)和放射科信息系统(RIS)的供应商和整合专家,Agfa医疗分别推出了数字化医学成像系统、计算机放射成像系统(CR)以及医学影像管理信息系统(PACS),这些产品在全球范围内得到广泛应用。
以整个医院为范围,在放射方面取得成功的基础上,Agfa将其医疗保健业务扩展为以整个医院为范围的解决方案,这些解决方案可以将没有联系的各个部门的信息转换成一个集成的网络。凭借在整个医疗保健领域的经验和诸多大小不一机构,Agfa可以帮助医院和医疗保健机构进行规划、实施和集成,以使临床和管理进程最优化,并创建全院范围内的系统。作为无可非议的中间连接性和集成专家,Agfa的解决方案覆盖并连接了当前的IT 基础设施以发挥已有的模式和技术的优势,并创建无缝的信息流。我们以患者为中心的方法给工作人员提供了护理过程中患者的综合情况,也更容易做出实时决定。我们的解决方案将信息转变为知识,使医疗专家,医院管理和医疗保健实施组织可以更好的照料患者,还可以提高财务效益和操作效率。
联系方式
- 公司地址:南京西路388号仙乐斯广场15楼 (邮编:200030)
- 电话:15821567168