北京招聘

Position: Technical Training

Division/Department: VW Import

Location: Beijing

Main goals and objectives:

？ The Technical Trainer is an ambassador of the Volkswagen's core brand values and Technical standards. The Trainer will serve the Volkswagen Brand Aftersales Dealer Network with Technical training services all over China, serve our VGIC internal staff in Indigo and in the VTA and with a Service Level Agreement (SLA) serve the Volkswagen Commercial Vehicle Brand. The trainer works independently to prepare, deliver and review training modules and content and works closely with other trainers with the same objective to qualify our dealers. The trainer must ensure Volkswagen's training standards and met while considering our local market requirements when he delivers training. Additionally the trainer will support Non-technical Training (incl. Service, Parts, IT and Online Training) and other training related departments in need of Technical training services

Your Responsibilities:

？ Technical and product training to SBU and dealers staff

o Together with Team Leader, analyze the status of dealers' technical training needs and make a training schedule to increase dealers' technical capability.

o Design appropriate technical and product training materials for delivery. Develop and implement new dealer start-up training.

o Provide technical and product training to SBU and dealers according to the approved training structure from VSQ and \/WAC in Beijing.

o Qualify and test master technicians for all dealers.

o Provide Campaign training to SBU and dealers regularly.

o Carry out tests and issue certificates to trainees.

？ Technical Training literature management

o Coordinate training material translation. E.g. Self-Study Program (SSP), Web Based Training (WBT), training material etc. and update if necessary, before material gets uploaded into GTO.

o Check and give feedback, to our translation agency, regarding the translation of ElsaPro workshop manuals and any other relevant translations when faults are detected during training preparation and implementation.

？ Service system, tools, and equipment and training vehicles at training center

o Manage, update and maintain training center tools, equipment and IT systems to ensure training course quality.

o Manage and ensure that all training cars are up-to-date and in good working order after every training course.

？ Training report after every training course

o Generate training reports and keep record of all participants after every training course.

o Share the contents of the training report with other trainers to improve overall quality of delivered trainings.

？ Service Readiness Process for new products

o Plan, monitor and implement new product training in time for the product launch in the market

o Carry out additional training courses when the network requires it to improve the CSS and FFV.

？ Latest technologies and training methods

o Continue studying all new \/WAG training courses, SSP, Multi-media and VW TV programs to keep up-to-date with VW technologies and processes .

o Attend new TTT and Trainer qualification trainings in order to remain a VW Qualified Technical Trainer.

Our Requirements:

Necessary education:

？ Bachelor degree or above in automotive engineering or automotive related fields

Personal skills:

？ Customer orientation

？ Excellent communication skill internally & externally

？ Strong responsibility and team work inspirit

？ Strong power on implementation

Working experience (in years):

？ Above 8 years in automobile Aftersales industry and above 4 years trainer experience in training industry is preferred

？ Good at office software: PPT, Visio, Excel, Word .etc.

Remarks (Language, IT Knowledge, Certificates etc.):

？ Certified Volkswagen Service Trainer

？ Fluent Chinese and English Language on oral and writing

？ IT knowledge (MS office, internet, etc) is essential

Join us and become a part of the Volkswagen Family - We are looking forward to welcome you on board! Please send your application in English to: Ping.Xu@volkswagen.com.cn with subject “channel name (where you find this job posting) - applicant name - current company - current position- applied position”.

Volkswagen Group China

Volkswagen Group is one of the earliest and most successful international partners of China’s automobile industry. The Group has grown together with China’s auto industry, overcoming many challenges and achieving significant growths, during the 30 years’ partnership with China.

As early as 1978, Volkswagen Group started contacts with China. The first Santana was produced in Shanghai in April 1983. In October 1984, Shanghai Volkswagen Corporation Ltd, the first joint venture of Volkswagen Group in China, laid foundation in Shanghai. In February 1991, FAW-Volkswagen Corporation Ltd was established in Changchun, creating Volkswagen Group’s second joint venture in China.

The business scope of Volkswagen Group in China includes the production, sales and services of complete vehicles and parts, such as engines and transmissions. All of the Group auto brands — including Volkswagen, Audi, SKODA, SEAT, Bentley, Bugatti, Lamborghini, Porsche, Ducati, Volkswagen Commercial Vehicles, Scania and MAN — have a business presence in China through Volkswagen Group China and its subsidiaries.