北京 [切换城市] 北京招聘

Senior Information Author 资深技术内容工程师

思康(北京)信息顾问有限公司

  • 公司规模:50-150人
  • 公司性质:外资(欧美)
  • 公司行业:通信/电信/网络设备

职位信息

  • 发布日期:2019-11-28
  • 工作地点:上海-长宁区
  • 招聘人数:1人
  • 工作经验:10年以上经验
  • 学历要求:大专
  • 职位月薪:1-1.4万/月
  • 职位类别:售后服务/客户服务

职位描述

Semcon China is now looking for talented people to support us and our global customers with creating Automotive product information in the following areas: 思康中国现诚聘汽车资深售后技术服务信息领域的精英:

 

Vehicle Owner's manual 汽车车主手册

Vehicle Service and Repair information 汽车售后维修信息

Labor time 工时信息

Wiring diagrams 电路图

Diagnostic Information 诊断步骤

S-BOM & Parts catalog 服务备件开发和备件目录

If you have experience within the automotive industry and are interested in learning to create the information needed to support a vehicle in service, then we invite you to apply for the position of: 如果您有汽车行业的工作经验并对开发技术文档有兴趣,我们诚邀您的加入:

 

Senior Information Editor/Author 资深技术服务内容工程师

  

Task(s): 工作职责

 

  • Work as a technical lead/SME to communicate with client and assist the team to ensure the project is running at an efficient level.
  • 技术主管/行业专家,可以与客户就项目运营中的问题独立交流,并可以协助团队确保项目整体运行效率。
  • Lead Writing/maintaining the technical instructions (Diagnostics/Repair methods/Labor time/User Guides) and illustrations, Proof reading the technical publications.
  • 编写、维护技术内容(诊断/维修步骤/工时/用户手册)和插图,审核校对技术出版物。
  • Proactively keep close communication with the client to review the developed content to make sure the content is accurate and delivered as scheduled.
  • 与客户保持密切沟通审查开发的内容,以确保内容准确并按计划交付。 

·         Drive the process of content development from authoring, engineering review, editing updates to release and drive the process of the issue resolution.

推动内容开发过程,从创作,工程审查,编辑更新到发布,及过程中的问题的解决。

·         Support the pre-sale activities and proposals.

支持售前的销售活动和方案。

Requirement(s): 职位要求 

  • College degree or above. Automotive Service/Maintenance is preferred.
  • 及以上学历,汽车服务,汽车维修专业优先考虑。
  • 10+ years’ experience within the automotive aftersales service industry (or Workshop Service technician). Service manual/Diagnostics/User Manual/Parts catalog development experience is preferred. 
  • 年以上汽车售后服务行业(或车间维修技师)的经验。维修手册/诊断/用户手册/零件目录开发经验者优先。

·         Familiar with some of the XML editors/illustration tools/CMS and Authoring software. Expert in developing structured and reusable content using XML/DITA/S1000D is preferred.

熟悉一些结构化XML编辑工具/图片绘制工具,CMS和内容开发软件。能够使用XML DITA S1000D开发结构化和可重用内容将优先考虑。

·         High-level English language skills (CET-4 and above) and 3 year+ working experience using English as the working language. 

英语语言技能(CET-4及以上)和3年以上使用英语作为工作语言的工作经验。

  • Proactive communication both within the project team internally and with the client externally. Familiar with the European enterprise culture

在项目团队内部和外部与客户进行主动沟通,熟悉欧洲企业的文化。

·         Process and quality oriented in the daily work.

注重日常工作中的流程和质量。

 

 

Our offer: 我们提供: 

·         Opportunity to work for an international company国际化工作环境

·         Extensive training 岗位培训

·         Competitive remuneration 有竞争力的薪酬福利

·         Industry-leading content development processes and digital delivery行业领先的内容开发流程和数字化交付


职能类别:售后服务/客户服务

公司介绍

Semcon is an international technology company in engineering services and product information with about 3,000 dedicated and highly skilled staff, who develop the future with our customers and challenge ourselves to be at the forefront every day.

Semcon has more than 30 years of experience in its chosen industries - automotive, life science, telecommunications, energy and other development- intensive industries.

Our services include all kinds of challenges within technology development such as product development, product information, quality, training and methodology development. We find flexible ways of working tailored to our assignments and customer needs and use our global resourcing capacity.

The Group has sales of SEK 2.6 billion and operations in more than 45 locations around the world.

Semcon Wechat(微信平台): 思康中国 /semconchina

Semcon是一家跨国技术公司,专门研发基于人类需求与行为的产品。我们始终坚持以最终用户为本,来增强我们客户的竞争力, 因为我们深知,只有最了解用户需求的公司才能创造出***品质的产品,并为人类带来最纯粹的利益。Semcon主要与汽车、工业、能源以及生命科学领域的公司合作。在超过2,100名专职员工的不懈努力下,Semcon有能力承担从战略与技术开发,到设计与产品信息的整个产品开发周期。
Semcon于1980年在瑞典成立,并在8个国家设有30多处办公地点。集团2018年年销售额为18亿瑞典克朗。如欲了解更多信息,请访问*****************。

联系方式

  • Email:yumi.yuan@semcon.com
  • 公司地址:北京朝阳区阜通东大街1号望京SOHO塔1A座810室