北京招聘

Job Purpose

Following the recent merger of AVEVA and the Software division of Schneider Software Division we are looking for an Administrator, Human Resource Services to effectively carry out day-to-day high quality, compliant, fit-for-purpose and consistent HR services.

This a new-hands on role serves as the point of contract providing support to employees for their questions, issues and problems resolution on centre-supported services such as benefits, payroll and HR policies and procedures, and to perform all HR related transactional activities.

Key Accountabilities

• Responds to inquiries including but not limited to HR Policies and Procedures, payroll, benefits, employment terms & conditions, pension, HRIS, in compliance with internal policies /guidelines and state regulations.

• Updates and documents summary of resolution to employees’ inquiries into HR Helpdesk

• Ensures inquiries are resolved at first pass to enhance customer experience via HR Helpdesk, phone or emails. Escalates complex cases/issues to internal resources, including HR Services Specialist, COEs and HRBPs for further research and resolution.

• Assists employees and managers navigate through HRIS, HR Helpdesk, Employee Self Service, Manager Self Service and other systems.

• Develops working knowledge of HR Policies and Procedures through reviewing of policies & and processing of data and responding to employees’ inquiries

• Performs transactional activities under the HR Services as below but not limited to:

  • People Data Administration and Reporting

    • Administers and maintains job and personal information and leavers in HRIS

    • Processes new starters in HRIS

    • Handles absence and leave management, and changes of employment terms & conditions in HRIS

    • Administers activities for Performance Review, Objectives Setting, Succession Planning tool etc

    • Files personal records and documents

    • Issues employment contract/letter/agreement

    • Maintains updated JDs

    • Manages basic post-offer queries

    • Prepares or runs ad hoc and routine/scheduled reports

  • Payroll & Benefits

    • Prepares payroll and statutory/cyclical related activities ensuring compliance with legal requirements

    • Handles payroll & benefits, pension, insurances and health & wellbeing related queries

  • Rewards Services

    • Prepares bonus schemes, administer bonus portal, track and maintain bonus schemes to ensure they are duly signed and constantly updated.

    • Shares administration related activities

    • Administrative activities of Annual Salary Review process

    • Supports salary & benefits benchmarking requests from Managers/HRBPs using Comptryx or tools as defined by the Rewards COE

  • Global Mobility – manage and administer local visa applications

• Maintains strong controls and ensuring GDPR is adhered to

Measures of Success

• Achieves stated performance measures and adhere to established customer service standards

• Positive achievements and improvements in KPIs/Objectives set for HR Services

• Positive feedback on services provided to customers

• Evidence of working flexibly and collaboratively with managers and colleagues

• Evidence of using HRIS and other applications to provide a range of services

  Knowledge, Skills and Experience

• Ability to interpret and communicate HR policies, procedures, and programs

• Knowledge in labour laws, statutory requirements, payroll and benefits of countries under the scope

• Experience in running payroll service and benefits administration across multiple countries

• Good interpersonal skill and ability to communicate well both oral & written, in a diverse work environment

• Problem solving skill

• Proficient with Microsoft Office Suite including Word, Outlook, Excel, and PowerPoint

• Experience using HR Information system/Software and reporting application

• Discipline and effective time management of organisation skill

• Strong numeracy skill

Qualifications

• Bachelor’s Degree in Human Resources, Business Administration or related field

• Min 5 years related experience in payroll, benefits, HR policies and processes, general Human Resources service in MNC

• Good in both verbal and written English communication skills

  Behaviours

• Customer Focus – service-oriented attitude and willingness to learn

• Emphatic Listening – possess good listening skills and patience to work with all types of employees

• Stress tolerance and resilient – ability to maintain a positive attitude with ability to work well under pressure and able to adapt in a fast-paced changing environment

• Proactive, data-driven, result-oriented with a strong sense of urgency

• Attention to detail

• Continuous improvement mindset

• Team Player & Collaborative

• Demonstrated sensitively and discretion when handling confidential information

• Accessible

Key Working Relationships

• All internal staffs in the region

• HR COEs and HRBPs

• Leaders/managers across the regions

• Corporate Office

• Relevant statutory and government authorities

• External suppliers and agencies

AVEVA集团的总部位于英国剑桥，是国际知名的工程信息技术企业，为造船、石油和天然气、造纸、电力、化工和制药等工业领域提供全生命周期解决方案及服务，是目前全球技术最先进且发展最快的工程信息技术企业之一。

 AVEVA解决方案能够创建和管理复杂的数字化信息资产，使客户在其资产的全生命周期内以更低的风险、更高效和更经济的方式协同工作。AVEVA在40多年的工程项目服务中，积累了大量的计算机软件开发和工程应用经验，所提供的解决方案多次完成国际上最著名的工程项目，受到工程行业的专家和世界知名工程企业的一致好评，目前已成为国际工程行业经验最丰富、运行最稳定的系统。

 AVEVA大中华区已在北京、上海、广州、香港、台湾设有销售、研发和技术支持服务机构，拥有员工近百名，为其在各行业领域用户提供本地化的咨询和技术支持服务。AVEVA在中国市场辛勤耕耘20多年，已经建立起值得信赖的稳固客户基础以及长期战略合作伙伴关系。如今，AVEVA是中国工厂和海事行业的首选解决方案提供商。

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