北京招聘

Responsibility：

1. As the Operations Intelligence Center (OIC) Engineer, you will use your broad background of infrastructure and application monitoring experiences to identify consumer experience issues and backend system challenges across multiple service providers and networks.

2. The OIC team performs day to day operational activities in a dynamic global 24×7 environment .You will also provide support during product launches and releases , prepare reports for management ,identify risks solutions ,and make recommendations for improvement .Important to the role is ability to identify ,evaluate, and execute preventive measures to minimize/avoid impact to the consumer experience .

3. As an OIC Engineer ,you will interpret events and engage appropriate colleagues, vendors, and leadership teams as part of Nike’s Critical Incident Management Standard Operating Procedures .As we evolve ,you will have the opportunity to learn new software applications for monitoring network applications and performance capabilities.

Qualification：

· Education has Computer Science, Engineering, IT, or a related field;

· Experience working in fast paced environments in a highly matrixed 24×7 global support model; awareness of international business, cultural norms, and values is a plus. Weekend support would be required based on shift schedule. No night shift is required.

· Excellent in English and communication skills

· Background as part of a team that delivers and supports digital applications to leading e-commerce solutions.

· ITIL certification a plus

· Have knowledge extension on the most of the following: ServiceNow, Splunk, New Relic, Science Logic, Cisco, Juniper, Cloud computing, VMs, Windows, Linux and AWS.

ABOUT COGNIZANT
Cognizant (NASDAQ-100: CTSH) is one of the world’s leading professional services companies, transforming clients’ business, operating and technology models for the digital era. Our unique industry-based, consultative approach helps clients envision, build and run more innovative and efficient businesses. Headquartered in the U.S., Cognizant is ranked 195 on the Fortune 500 and is consistently listed among the most admired companies in the world. Learn how Cognizant helps clients lead with digital or follow us @Cognizant.

高知特 —— Cognizant（NASDAQ-100：CTSH），是全球领先的信息技术专业服务公司，致力于帮助客户在数字时代打造新的商业模式、运营模式和技术模式。通过我们植根于不同行业、专业独到的咨询式服务，我们将帮助客户构想(Envision)和建造(Build)未来愿景，成就(Run)创新和高效的企业。高知特（Cognizant）总部位于美国，“财富” 美国500强企业中名列第195位，被评为全球最受赞赏的公司之一。欢迎访问公司主页了解更多有关高知特（Cognizant）的数字服务。