北京招聘

Director, Consumer Insight (CPG Industry Focus)

THE POSITION

As a Director, you will manage a dedicated research team specialized in ad-hoc research in FMCG industry in GZ. The key mission is to manage and service a group of clients in order to maintain and grow client base so as to achieve planned financial objectives and other operational performance indicators.

RESPONSIBILITIES

Client Service

- Implement plans that will contribute to maximum client satisfaction and ensure continuous profitable and business growth

- Ensure client service standards are implemented and enhanced as client expectations continue to evolve and change in the market place

- Lead the client servicing team with the primary responsibility of delivery CI projects upto client satisfaction and win repeat clients

- Oversee the management and conduct of assigned research projects including preparation, approval and delivery of proposals, reports and presentations, and for key accounts and important project, needs to lead and present to client.

- In collaboration with other teams (Vertical and QL) to do business development and achieve OP targets

- Ensure adherence to the company policies on business conduct / ethics when servicing clients are being observed by the entire division

People Management

- Take ownership of people acquisition, development and retention

- Coach and motivate team to achieve their own career growth

- Contribute to driving world class employee satisfaction through the implementation of relevant organizational initiatives that build on employee commitment

Financial Management

- Achieve revenue, profitability, quality, speed of delivery and productivity targets

- Monitor the actual financial performance against budget / forecast and ensure the implementation of appropriate actions that will led to the achievement of the financial targets

- Ensure proper pricing and contracts are completed and approved according to company's policies and guidelines

- Manage the cost of jobs within present budget restrictions

QUALIFICATIONS

- At least 10 years Market Research experience in consumer research. Direct experience in FMCG industry is more preferable

- Experience in managing a sizable research team with P&L responsibility

- Expert knowledge of research techniques and methodologies

- Detail-oriented team player with good problem-solving and project management skills

- Persistent & tireless to coaching and developing people

- Willing to work under high pressure

Nielsen Holdings plc (NYSE: NLSN) is a global measurement and data analytics company that provides the most complete and trusted view available of consumers and markets worldwide. Our approach marries proprietary Nielsen data with other data sources to help clients around the world understand what’s happening now, what’s happening next, and how to best act on this knowledge. For more than 90 years Nielsen has provided data and analytics based on scientific rigor and innovation, continually developing new ways to answer the most important questions facing the media, advertising, retail and fast-moving consumer goods industries. An S&P 500 company, Nielsen has operations in over 100 countries, covering more than 90% of the world’s population. For more information, visit ***************.