北京 [切换城市] 北京招聘北京客服及技术支持招聘北京售前/售后技术支持主管招聘

维修网络主管

安信龙咨询有限公司

  • 公司规模:50-150人
  • 公司性质:外资(欧美)
  • 公司行业:专业服务(咨询、人力资源、财会)

职位信息

  • 发布日期:2019-01-17
  • 工作地点:上海-静安区
  • 招聘人数:1人
  • 工作经验:8-9年经验
  • 学历要求:本科
  • 职位月薪:1-1.5万/月
  • 职位类别:售前/售后技术支持主管  客服主管

职位描述

KEY RESPONSIBLILITIES 主要职责

  1. Expand and develop the Service Network in China independently

    独立开拓和发展国内维修网络

  2. Contract fulfilment for service provider

    确保维修商按照维修协议履行相关维修工作

  3. Looking for the most effective repair solution from market and conduct it into daily operation in order to control and monitor the service quality and cost effectiveness

    从市场上获得最有效的维修方案,并且投入到日常运营中,帮助公司控制并监督维修质量和维修成本

  4. Uploading and maintain Service Provider’s information in system

    上传及维护服务商在公司系统里的相关信息

  5. Support call centre agents for daily call dispatch operation

    在维修派工操作过程中,协助并支援呼叫中心人员

  6. Report and implement the red alert escalation process

    报告与实施紧急行动升级计划。

  7. Business travel for Service Network expansion and audit purpose on regular basis

    需定期出差以实施服务网络的开发和拓展计划 ,并审查执行。

                                                                  

KNOWLEDGE/SKILLS/EXPERIENCE REQUIRED 知识/技能/经验要求

  1. Bachelor degree in Communication /Electronic or related majors

    通讯,电子相关专业,学士学位

  2. 8 years or above of working experience in the home appliance repair service field , familiar with OEM service network models

    8或以上家电维修服务领域工作经验,熟悉厂家服务网络管理体系

  3. General technical knowledge in home appliance field

    具备家电行业相关知识

  4. Able to communicate in both Mandarin and English

    具备良好的中英文表达能力

  5. Strong communication skill & interpersonal skill, adopt quickly to changes

    较强的沟通能力,应变能力和人际关系处理技巧

  6. Able to work independently and under stress

    能够独立完成工作并承受工作压力



公司介绍

安信龙集团是北美乃至全球首要的特种保险和相关服务提供商。作为财富500强企业和标准普尔指数的成份股,安信龙集团在纽约证券交易所上市,股票代码为AIZ。安信龙集团拥有超过270亿美元的资产,每年的销售收入超过80亿美元。安信龙为遍及北美、加勒比地区、拉美地区、欧洲与亚洲的12个国家的客户提供服务。

安信龙中国:
安信龙咨询有限公司是安信龙集团旗下安信龙解决方案公司的全资子公司。安信龙解决方案公司为特种保险、延保服务合同及其他风险管理解决方案提供开发、承保、营销和管理服务。我们的合作客户包括全球顶尖的金融机构、零售商、电信运营商,汽车经销商、以及其他行业的领先企业。

我们公司的发展动力来自于:
  热诚地通过产品创新和操作质量满足客户需要
  与客户建立成功的合作伙伴关系,帮客户增加收入使客户满意
  严格的承保保证和风险管理

Assurant is a premier provider of specialized insurance products and related services in North American and selected international markets. Assurant, a Fortune 500 company and a member of the S&P 500, is traded on the New York Stock Exchange under the symbol AIZ. Assurant has in excess of $US27 billion in assets and $US8 billion in annual revenue. Assurant serves clients and their customers in 12 countries throughout North America, the Caribbean, Latin America, Europe and Asia.

Assurant China
Assurant Consulting Co., Ltd. is part of Assurant Solutions Companies that develop, underwrite, market and administer specialty insurance, extended service contracts and other risk management solutions through collaborative relationships with leading financial institutions, retailers, automobile dealers, manufacturers, wireless carriers and other entities.

Our company is driven by:
  a passion for serving customer needs through product innovation and operational quality
  establishing successful partnerships with our clients, driving revenues and customer satisfaction
  disciplined underwriting and risk management

联系方式

  • Email:zhuola.zhao@assurant.com
  • 公司地址:地址:span朝阳区东四环中路56号远洋国际中心