北京招聘

Roles & Responsibilities:

• Manage customers’ order delivery in SAP to maximize service level and customer satisfaction;
• Coordinate with planner, buyer, business group or other internal stakeholders to confirm orders shipping date to customer and take necessary actions to secure the delivery to customers rightly.
• Manage the domestic process flow (scheduling with internal warehouse, 3PL Warehouses and planner, follow up with carrier)
• Manages China 3PL warehouses operation such as inbound, outbound, inventory take and cycle count, replenishment between warehouses to achieve the company’s KPI targets and comply with relative regulations.
• Controls the inventory level, FIFO and expiry in 3PL warehouses and Distribution center. Plan the safety stock with planner regularly.
• Ensure communication with customers and any other partner (carrier, warehouse …) related to customer orders.
• Process shipping documents such as picking list, delivery note, letter of credits and POD as required
• Daily forwarder communication and management to maximize efficiency and avoid trade compliance risk.Forwarder billing statement, payment and invoice verification.
• Provide professional expertise for other departments on the logistics request and business.
• Manage customer claim, find out solutions and coordinate reverse flows. Coordinate insurance company regarding the claims.
• Co-ordinate KPIs/metrics reporting relating to order transactions.
• Support on customer/vendor DPS screening issues with sense of effective compliance screening
• Support internal and external audit related to trade compliance.
• Maintain and filing necessary records, files and reports.
• Follows company’s rules, guidelines, code and conduct, and relative compliance requirements.
• Complete other assignment by managers. Proposes any identified improvement in the activity scope

Key Competencies:

• Good reading, written and spoken English skill.
• Good knowledge on logistics handling with analytical skill
• Positive attitude, team work, customer oriented and ‘Can do’ spirit.
• Good communication skills include phone etiquette
• Strong MS office such as word/Excel/PPT and SAP knowledge is a plus

Qualifications and Experience:

• Education/Training Required:

College degree or above , major in Business Administration, international trade or logistics etc.

• Work Experience Required:

2+ years working experience on relevant customer service or logistics operation & distribution.

马肯依玛士
产品标识与追溯解决方案领域公认的世界级制造商，拥有既新颖又可靠的喷码、热转印、激光和自动打印贴标系统等一系列产品。
无论是单个产品、包装箱还是托盘马肯依玛士都能为客户提供具创新力及合适的标识技术，同时致力于解决问题及优化包装作业。不论是食品、饮料、制药和化妆品、医药、电子元器件还是电线电缆行业，我们了解您的各类标识挑战，并能为您量身定制制定独一无二的标码解决方案。
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