北京招聘

岗位职责:

Company Summary:
OMEGA Engineering manufactures a line of more than 100,000 products used to measure temperature and humidity, flow and level, and pressure. Products include thermocouple probes and assemblies, pressure gauges and switches, and air velocity measurement systems. OMEGA also offers a complete line of data acquisition, automation, electric heating and custom engineered products for use in manufacturing, test and research environments. The company was founded in 1962 and, since 2011, has been a member of Spectris, the productivity-enhancing instrumentation and controls company which is listed at the London Stock Exchange and employs around 7,500 people globally.

Summary:
The Application Sales Engineer position requires a customer service focused individual to assist customers with the selection of products and complete solutions. The primary focus of this position is on selling products and solutions and providing technical support over the telephone or onsite communication if necessary. In addition, this role requires creating quotations, entering orders, and responding to customers’ inquiries in a timely manner.

Essential Duties and Responsibilities: (shown below but not limited to the following)

?Identify customer needs, provide complete pre-sales solutions, and assist customers with the selections ofthe appropriate OMEGA products, which meet the needs of their applications
?Provide post-sales technical support and assist customers with product/application troubleshooting
?Create and provide quotations, enter customer orders, and respond to customer inquiries/requests in atimely manner
?Collaborate with internal cross functional members to investigate and resolve customer issues
?Maintain up-to-date product technical specifications by working with and updating product management onspecification changes
?Identify areas of growth for individual products, product segments and markets, and collaborate withmarketing, design, and sourcing functions

任职资格:

Education and Experience:
Bachelor of Science degree in Mechanical or Electrical Engineering and a minimum of five years’ experience in instrumentation and/or process control is desirable. Previous experience in selling and supporting technical products in a call center environment as well as experience with temperature and pressure measurement sensors and instruments is desirable.

Language Skills:
Reading, writing, and speaking English is required.

Computer Skills:
Experience using web based applications, ERP and CRM applications (previous experience with Infor Syteline
and Salesforce.com is desirable), and Microsoft Office.

Other Skills and Abilities:
? Customer service focused with a strong desire and ability to assist customers over the telephone, to
manage difficult customer situations, and to respond promptly to customer needs and expectations
? Proven ability to adapt quickly to market conditions and to meet the needs and expectations of customers
? Possess an open, flexible, and positive can-do attitude and a strong desire to continuously improve
systems and processes
? Demonstrated hands-on ability in analyzing, problem solving, and multi-tasking
? Strong attention to details and commitment to deliver quality work in a timely manner
? Working knowledge of international business environments and experience in cross-cultural communication

思百吉公司(Spectris)是一家制造精密仪器仪表及控制设备的公司。我们极力注重与尊贵的客户一起工作，并帮助他们提高制造过程的效率。我们的策略是致力于那些对最终用户产品性能有直接影响的专业仪器仪表及控制设备的设计和制造。思百吉的产品能够提高产品质量和性能，提高生产能力和产量并减少停工时间和损耗，从而使客户降低成本。同时还可帮助客户提高对产品质量的控制，并可用于研发应用中的测试。我们策略中一个关键要素是我们的售后支持与服务方面。在售后支持与服务方面，我们拥有专业知识极为丰富的工程师可以为您在安装和维修保养方面提供全面帮助

Spectris is a leading supplier of productivity-enhancing instrumentation and controls. Our businesses are leaders in the markets they serve, with recognised brands and award-winning products.

What we do
We make highly-specialised measuring instruments and controls for some of the most technically demanding industrial applications. Our products and services aim to enhance customers’ productivity, yielding them clear benefits by helping them to work better, faster and more efficiently.

How we do it
Alongside our products, our people are key to our success and play an essential role in delivering our strategy, particularly in the development of new products, software and services and building relationships with customers. We encourage a culture of entrepreneurial initiative, underpinned by our values and Code of Business Ethics. We look for similar characteristics in the companies we acquire or partner with.

Our strategy
Our strategic objective is to deliver sustainable profitable growth for our shareholders by enhancing the productivity of our customers. This is focused not just on the supply of equipment but, increasingly, on the provision of innovative customer solutions, involving services, software and related activities.